Procurement of Support/Maintenance Services

Auto-translated from sv

Original title: Upphandling Support/Underhållstjänster

Nätkraft Borås AB

Published: Jun 25, 2026

Updated: Jun 27, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Software and IT support. Located in Sweden, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 8. Proposals must be submitted before August 10, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: sv

This tender, originating from Sweden and published on the 'ted' platform, is for "Upphandling Support/Underhållstjänster för kundinformationssystem BFUS." This translates to "Procurement of Support/Maintenance Services for the customer information system BFUS." The contracting authority is seeking a provider to deliver ongoing support and maintenance for a specific customer information system known as BFUS. This type of procurement typically involves a service level agreement (SLA) defining the scope of support, response times, resolution times, and availability of the system. Services may include technical support, bug fixing, software updates, system monitoring, and potentially system administration or development services. Bidders will need to demonstrate their expertise in supporting and maintaining complex IT systems, particularly customer information systems. Requirements will likely include technical proficiency, understanding of the BFUS system (or similar systems), capacity to provide 24/7 support if required, and a strong track record in IT service delivery. The objective is to ensure the reliable and efficient operation of the BFUS customer information system through professional support and maintenance.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on June 25, 2026. Last refreshed today. Original language: sv. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Nätkraft Borås AB in Sweden. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is €8 - €8. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Sweden. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is August 10, 2026. You have 45 days left to prepare and submit your proposal to the contracting authority.