Tenders/Maintenance service of the integrated hospital and business information system (IBIS)
Open🇭🇷CroatiaServices

Maintenance service of the integrated hospital and business information system (IBIS)

Auto-translated from hr
Original title: Usluga održavanja integriranog bolničkog i poslovnog informacijskog sustava (IBIS)
Klinički bolnički centar Zagreb
Published: Sep 4, 2026
Updated: Sep 5, 2026
Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Software, IT support and Enterprise Systems. Located in Croatia, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 1.1 million. Proposals must be submitted before September 16, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: hr
This tender from Croatia concerns the provision of maintenance services for an integrated hospital and business information system (IBIS). The contracting authority is seeking a qualified provider to ensure the continuous operation, reliability, and security of this critical IT infrastructure. The scope of services typically includes software updates and upgrades, bug fixing, technical support, database management, system monitoring, and potentially disaster recovery planning. Bidders must demonstrate extensive experience in maintaining complex healthcare IT systems, particularly those integrating clinical and administrative functions. Expertise in the specific IBIS software, or similar enterprise resource planning (ERP) systems within the healthcare sector, will be essential. Requirements will likely include adherence to data protection regulations (e.g., GDPR), service level agreements (SLAs) for response and resolution times, and the provision of skilled IT professionals. The goal is to ensure seamless data flow, efficient hospital management, and uninterrupted patient care through robust system maintenance.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on September 4, 2026. Last refreshed today. Original language: hr. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Klinički bolnički centar Zagreb

Klinički bolnički centar Zagreb has issued 576 procurement notices on BidsFactory, including 11 currently open and 424 awarded contracts. Activity concentrates in Health & Medical, General Supplies & Services, and Information & Communication Technology. All notices are published for Croatia. Notices are distributed via TED - Tenders Electronic Daily (EU). Most recent publication: September 4, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Klinički bolnički centar Zagreb in Croatia. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is €1,085,520 - €1,085,520. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Croatia. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is September 16, 2026. You have 11 days left to prepare and submit your proposal to the contracting authority.

Find tenders like this automatically

Set up alerts and filters that match your business — never miss a relevant opportunity again.

See plans

Key Details

Submission Deadline
Sep 16, 2026
11 days remaining
Estimated Budget
€1,085,520 - €1,085,520
Contract Type
Services
Eligibility
Firms / Consortiums
Language
hr

Source

ted
TED - Tenders Electronic Daily (EU)
Public Procurement

Contracting Authority

Klinički bolnički centar Zagreb
🇭🇷Croatia

Matching Experts

Are you a consultant?

Join our Expert Network and get matched with relevant tenders.