Exchange service for the District Veterinarians
About This Opportunity
This is a services contract in the information and communication technology sector, with a focus on Telecommunications. Located in Sweden, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 3. Proposals must be submitted before September 2, 2026.
Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
Original language: svThis tender, originating from Sweden and sourced via ted, concerns the procurement of a telephone exchange service for Distriktsveterinärerna (District Veterinarians) under Jordbruksverket (the Swedish Board of Agriculture). The title, 'Växeltjänst till Distriktsveterinärerna', indicates a need for a centralized or outsourced telephone reception and call-handling service. The contracting authority is clearly Jordbruksverket, acting on behalf of its veterinary services.
This procurement aims to ensure efficient and professional communication management for the district veterinarians, who provide essential animal health services across Sweden. Typical requirements for such a service would include 24/7 call answering capabilities, routing calls to the appropriate veterinary personnel or clinics, taking messages, and potentially providing basic information. The service provider must ensure high availability, reliability, and professional handling of all calls. Integration with existing contact databases or IT systems might be required. The tender will likely specify performance indicators, such as response times and call resolution rates, to ensure service quality. Language proficiency, particularly in Swedish, is essential.
The successful bidder will play a crucial role in supporting the operational efficiency and client service of the district veterinary network.
Data provenance
This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on June 18, 2026. Last refreshed today. Original language: sv. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
Frequently asked questions about this tender
How can I submit a bid?
Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.
When does this tender close?
The submission deadline is September 2, 2026. You have 68 days left to prepare and submit your proposal to the contracting authority.
Who is the contracting authority?
This notice was issued by Distriktsveterinärerna in Sweden. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is €3 - €3. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Sweden. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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