Single Reception Window

This tender concerns the establishment of a 'Single Reception Window' (Ventanilla Unica De Recepcion) by the Autonomous Municipal Government of Puerto Villarroel. The project falls under the CM modality, indicating a competitive bidding process, and is classified as a consultancy type of contract. The objective is to create a centralized point for receiving documents, applications, and other submissions within the municipal government. This initiative aims to streamline administrative processes, improve efficiency, and enhance transparency in how citizens and other entities interact with the local government. Key requirements are likely to include the design, development, and potentially the implementation of a system or physical space that consolidates various reception points into one accessible location. This could involve IT solutions for digital submissions, physical infrastructure improvements, and the development of standardized operating procedures for handling incoming materials. The scope of work for the selected consultant will involve analyzing current reception processes, proposing an optimal model for the Single Reception Window, and overseeing its implementation. The Autonomous Municipal Government of Puerto Villarroel seeks a qualified consultant to provide expertise in process re-engineering and administrative system design to achieve these goals. The project is situated within the municipal jurisdiction of Puerto Villarroel, Bolivia, and focuses on improving public administration services.

This is a consulting contract in the urban development and housing sector, with a focus on Municipal Services. Located in Bolivia, Latin America, this opportunity is open to firms and consortiums.

Published through SICOES Bolivia, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the urban development and housing sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.