Tenders/Virtual Tourist Information - AI-based guest advisory service, Lot 3 - Artificial Intelligence (AI) / AI Chatbot / Guest Advisory System

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Virtual Tourist Information - AI-based guest advisory service, Lot 3 - Artificial Intelligence (AI) / AI Chatbot / Guest Advisory System

Auto-translated from German

Original title: Virtuelle Tourist-Information - KI-basierte Gästeberatung, Los 3 - Künstliche Intelligenz (KI) / KI-Chatbot / Gästeberatungssystem

Felsenland Südeifel Tourismus GmbH

Published: Oct 15, 2026

Updated: Oct 19, 2026

Source: DÖE Bekanntmachungsservice (Germany)

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on artificial intelligence. Located in Germany, Europe, this opportunity is open to firms and consortiums.

Published through DÖE Bekanntmachungsservice (Germany), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Auto-translated from German

Felsenland Südeifel Tourism GmbH, together with four project partners (TOURISTIK GmbH Gerolsteiner Land, Zweckverband Feriengebiet Bitburger Land, Verbandsgemeinde Prüm / Tourist-Information Prümer Land, Verbandsgemeinde Arzfeld / Tourist-Information Islek), is establishing a comprehensive, 24/7 available, multilingual, and barrier-free tourist information and advisory infrastructure in Südeifel and Gerolsteiner Land within the framework of the project "Virtual Tourist Information - AI-based guest advisory service". The project is funded by the ERDF Rhineland-Palatinate 2021-2027 (Public Tourism Infrastructure - Tourism 4.0). The subject of this announcement is Lot 3 - Artificial Intelligence: the conception, development, integration, operation, and ongoing further development of an AI-supported guest advisory system until 31.12.2038. The system will be deployed as a voice-controlled, avatar-based AI chatbot on the 18 information kiosks of Lot 1 and via the digital service platform of Lot 2 on the guests' mobile devices. Lots 1 (Hardware) and 2 (Digital Service Platform) will be tendered separately. Bidder consortia are expressly welcome.

Data provenance

This notice is sourced from DÖE Bekanntmachungsservice (Germany) and was originally published on October 15, 2026. Last refreshed 8 days ago. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Felsenland Südeifel Tourismus GmbH

Felsenland Südeifel Tourismus GmbH has issued 3 procurement notices on BidsFactory, including 3 currently open and 0 awarded contracts. Activity concentrates in Information & Communication Technology and Culture, Heritage & Tourism. All notices are published for Germany. Notices are distributed via DÖE Bekanntmachungsservice (Germany). Most recent publication: October 15, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Felsenland Südeifel Tourismus GmbH in Germany. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Germany. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit DÖE Bekanntmachungsservice (Germany) to access the full notice, required documents, and submission instructions provided by the contracting authority.