Water Hygiene and Legionella Services

The Trust requires the provision of a comprehensive Water Hygiene and Legionella Planned Preventative Maintenance (PPM) service across all sites. The service includes delivery of all statutory and routine compliance activities in accordance with ACoP L8 and HSG274 Parts 1-3, including temperature monitoring, legionella sampling and analysis, cleaning and disinfection, inspection of water systems, and the review and update of Water Hygiene Risk Assessments and Management Plans. The contract also requires the provision of a secure online reporting platform to support compliance monitoring, auditability and management of remedial actions across a portfolio of over 5,000 water system assets.

The contract is for the provision of a comprehensive Water Hygiene and Legionella Planned Preventative Maintenance (PPM) service across all sites within the Trust estate. The service includes delivery of all statutory and routine water hygiene compliance activities required to ensure the safe operation and management of water systems in accordance with the Health and Safety Executive's Approved Code of Practice (ACoP) L8 and HSG274 Parts 1-3.
The scope of services includes, but is not limited to, routine and risk‑based PPM activities such as temperature monitoring of hot and cold water outlets, legionella sampling and laboratory analysis, cleaning, descaling and disinfection of showers and outlets, and inspection and monitoring of hot and cold water systems, including Cold Water Storage tanks and Hot Water Storage calorifiers. The Supplier shall also be responsible for monitoring associated assets including thermostatic mixing valves (TMVs), point‑of‑use heaters, expansion vessels and return loops.
The contract requires the review, update and maintenance of Water Hygiene Risk Assessments (WHRAs) for all sites and the production of site‑specific Water Hygiene Management Plans. The Supplier shall identify, risk assess and manage remedial actions, ensuring that high‑risk compliance issues are addressed within defined timescales.
The service will cover a portfolio of in excess of 5,000 water hygiene assets across multiple Trust locations. The Supplier shall provide a secure, web‑based reporting system to enable real‑time access to PPM records, temperature monitoring data, laboratory results, risk assessments, management plans, and remedial action tracking, supporting full auditability and contract performance monitoring.
The contract also includes requirements for monthly performance reporting against agreed Key Performance Indicators (KPIs), consistent national service delivery standards, and suitably qualified and DBS‑cleared operatives to ensure compliance with safeguarding requirements applicable to educational environments.