Tenders/WSDOT - WSF-Customer Relationship Management

WSDOT - WSF-Customer Relationship Management

Washington State
Source: washington_webs

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Enterprise Systems. Located in United States, North America, this opportunity is open to firms and consortiums. Proposals must be submitted before June 19, 2026.

Published through Washington State WEBS, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

WSDOT is seeking to procure a modern Customer Relationship Management (CRM) solution to consolidate the fragmented landscape, providing a single customer record, unified communications management, improved customer service case handling, and the capability to deliver targeted marketing and communications campaigns to segmented customer groups. Reference: RFI 2026-0608

Data provenance

This notice is sourced from Washington State WEBS. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Washington State

Washington State has issued 525 procurement notices on BidsFactory, including 133 currently open and 0 awarded contracts. Activity concentrates in Governance & Public Administration, Education & Training, and Transport & Logistics. All notices are published for United States. Notices are distributed via Washington State WEBS. Most recent publication: June 6, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in United States. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Washington State WEBS to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is June 19, 2026. You have 10 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by Washington State in United States. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

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Key Details

Submission Deadline
Jun 19, 2026
10 days remaining
Contract Type
Services
Eligibility
Firms / Consortiums
Language
English

Source

washington_webs
washington_webs
Official Source

Contracting Authority

Washington State
๐Ÿ‡บ๐Ÿ‡ธUnited States

Contact

Contact Person
Tariq Ohab

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