Yeiner Yesid Palacios Serna - 80002426

This tender, reference 80002426, is for professional services related to the collection, analysis, and registration of territorial information. This information pertains to the current situation regarding the attention and user perception of public utility services. The context for this data collection is the Network of Communities for Social Control and the Observatory of Public Utility Services. The contracting entity is the Superintendencia de Servicios Públicos Domiciliarios (Superintendency of Public Utility Services). The contract is for the provision of services, awarded through direct contracting, and will have a duration of 9 months. The services are to be rendered in Bogotá, Distrito Capital de Bogotá. This role is vital for gathering crucial data that informs the oversight and regulation of public utility services, ensuring they meet the needs and expectations of citizens. The analysis of user perception and service delivery is key to identifying areas for improvement and upholding service standards.