YO/2023/06bis - 1: Development, Delivery, and Maintenance of Waste Management Software

This tender covers the development, delivery, and maintenance of a software solution for ILvA, designed to manage waste on a weighted basis. The system will enable ILvA to perform several key functions, including calculating waste charges based on weight, creating operational schedules, registering and tracking customer complaints, recording ILvA services and linking them to users, issuing payment requests, and allowing users to consult their balances and order products or services online. This comprehensive software aims to streamline ILvA's waste management operations, improve customer service, and enhance administrative efficiency. The contract encompasses the full lifecycle of the software, from initial development and implementation through to ongoing maintenance and support, ensuring a robust and reliable system for ILvA's needs. Bidders are expected to provide a detailed proposal outlining their technical approach, project plan, and experience in developing similar integrated software solutions.

This is a services contract in the information and communication technology sector, with a focus on Software, Enterprise Systems and IT support. Located in Belgium, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.