Tenders/Provision of technical support services for the Red Hat software owned by the Contracting Authority and delivery of training licenses for Red Hat technologies

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Provision of technical support services for the Red Hat software owned by the Contracting Authority and delivery of training licenses for Red Hat technologies

Auto-translated from Polish

Original title: Zapewnienie usługi wsparcia technicznego dla posiadanego przez Zamawiającego oprogramowania Red Hat oraz dostawa licencji szkoleniowych dla technologii Red Hat

Centralny Ośrodek Informatyki

Published: Oct 28, 2026

Updated: Oct 28, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a consulting contract in the architecture and engineering and information and communication technology sectors, with a focus on Network Infrastructure and IT support. Located in Poland, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the architecture and engineering sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Polish

This tender from Poland involves a procurement for technical support services and training licenses related to Red Hat software. The contracting authority requires ongoing technical assistance for their existing Red Hat software environment, alongside the delivery of training licenses for relevant technologies. This type of procurement typically entails providing expert support to resolve software issues, ensure optimal performance, and offer guidance on best practices. The training licenses would enable personnel to acquire or enhance their skills in using Red Hat products. Requirements usually include defined service level agreements (SLAs) for response and resolution times, access to specialized support teams, regular software updates and patches, and comprehensive documentation. For the training licenses, specifications will likely cover the number of licenses, the specific Red Hat products or courses covered, and the validity period. Bidders must demonstrate their certified expertise in Red Hat technologies and their capacity to deliver high-quality support and training services, as detailed in the Scope of Work (OPZ).

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on October 28, 2026. Last refreshed today. Original language: Polish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Centralny Ośrodek Informatyki

Centralny Ośrodek Informatyki has issued 96 procurement notices on BidsFactory, including 4 currently open and 26 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Architecture & Engineering Services. All notices are published for Poland. Notices are distributed via TED - Tenders Electronic Daily (EU) and Poland e-Zamówienia. Most recent publication: October 27, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Poland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by Centralny Ośrodek Informatyki in Poland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Consulting contract in the Architecture & Engineering Services sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.