Oracle Solution Support Center Supplemental Resources
Description
This tender, originating from the United States and managed by the Department of General Services, seeks supplemental resources for Oracle Solution Support. The contracting authority is the Department of General Services, and the procurement type is classified under software services. This opportunity specifically relates to augmenting existing Oracle solution support capabilities, implying a need for specialized expertise or capacity that goes beyond current internal provisions.
The nature of this tender suggests a requirement for vendors possessing in-depth knowledge and experience in managing and supporting Oracleโs comprehensive suite of software products. Typical requirements for such solicitations often include the provision of skilled personnel, such as certified Oracle database administrators, application engineers, and technical support specialists. Bidders are expected to demonstrate their ability to provide timely and effective resolution of technical issues, proactive system monitoring, performance tuning, and potentially, implementation or upgrade assistance for Oracle environments. Furthermore, vendors will likely need to outline their service level agreements (SLAs), reporting mechanisms, and security protocols to ensure the integrity and availability of critical Oracle solutions. The contract type as "SOFTWARE" further emphasizes the focus on Oracle-specific software support.
This procurement aims to ensure the continued optimal performance and support of the Department of General Services' Oracle-based systems.
About This Opportunity
This is a services contract in the information and communication technology, security and defense and Monitoring Evaluation sectors, with a focus on Software and IT support. Located in United States, North America, this opportunity is open to firms and consortiums, with an estimated budget of USD 507,538.
Published through Chicago Contracts, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.