NHS Scotland Business Services Programme - Client-Side Partner
Description
The Common Services Agency (more commonly known as Public Services Delivery Scotland or PSD Scotland) is undertaking an Open procurement process for a Client-Side Partner(s) to assist the NHS Scotland Business Service Progamme.
The Business Services Programme is currently undertaking a procurement process for an integrated ERP system.
This Invitation to Tender (ITT) will be used to select an appropriate organisation(s) as a Client-Side Partner who will support the NHSS National Programme Team in implementing the preferred ERP solution with the systems integrator, whilst also supporting on the consequential changes to personnel and the ways in which they work.
Lot: Lot 1 - Technical and Commercial โ Lot 1 encompasses the technical and commercial requirements to support the NHSS National Programme Team and Health Boards in delivering the Authority responsibilities in relation to the new ERP solution, and review and assess the activities required by the systems integrator to achieve the successful design and implementation of the new system, including providing assurance of the systems integrator activities where required.. The value of this Lot is estimated to be GBP 10m.
Lot: Lot 2 - People and Service Design โ Lot 2 relates to the people and service design elements of the new ERP solution implementation. This will include the common operating model (design and execution), change management and advising on the system roll-out from a people and culture perspective.. The value of this Lot is estimated to be GBP 3m.
About This Opportunity
This is a consulting contract in the information and communication technology and finance and banking sectors, with a focus on Enterprise Systems. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 13.0 million. Proposals must be submitted before May 27, 2026.
Published through Public Contracts Scotland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the information and communication technology sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. Interested parties should review the full documentation on the original source before submitting their proposal.