The provision of force control room transformation technology
Description
Following a PME exercise earlier in the year Northamptonshire Police are continuing their Force Control Room Technology Change Programme to enhance public contact and optimise incident management. The programme is intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficiency. Following the period of premarket engagement, the authority is considering our requirements and how these can be best met. Our intention at this stage is to run a competitive flexible procedure covering the following areas:
-Contact centre
-Capture and analysis
-Workforce Management
-CRM
Please note that these groups include wider functionality and encompasses some of the original 9 capabilities detailed at PME. These can be met either by one supplier or through one supplier as prime with a number of subcontractors.
Please note- This notice has a different OCID number to the UK2 PME notice following advice from the Cabinet office. The authority did try and change the procedure on this notice but there is an error when publishing linked notices which the cabinet office are trying to resolve. The PME notice link is shared below for transparency. https://www.find-tender.service.gov.uk/Notice/002368-2026
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About This Opportunity
This is a supplies contract in the information and communication technology, security and defense and Youth sectors, with a focus on Enterprise Systems, Police and Workforce. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before July 10, 2026.
Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This is an advance notice โ the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.