The Road Accident Fund requires a Hosted Digital Customer Engagement (DCE) service to support continued Contact Centre operations for a period of 12 months.

This is a services contract in the information and communication technology sector. Located in South Africa, Africa, this opportunity is open to firms and consortiums. Proposals must be submitted before May 8, 2026.

Published through eTenders South Africa, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.