Post-Warranty Support of the System for Planning, Distribution, and Control of Registration Plates and Valuable Documents for a Period of 3 Years

This tender concerns the post-warranty support and development of the Automated Information System (AIS) for Planning, Distribution, and Control of Registration Plates and Valuable Documents (PRKRTSO). The primary objective is to ensure the full operational capability of this system for a duration of 36 months, commencing from the contract signing date. The scope of work includes maintaining the system's functionality and addressing any software errors or defects identified during its operation. Furthermore, the contract will cover the development of new functionalities and enhancements to the AIS PRKRTSO. These developments will be driven by changes in the regulatory framework or by new requirements for the system's capabilities that emerge during the post-warranty period, as determined by the Contracting Authority. This service is crucial for the continued efficient operation and adaptation of a critical government system responsible for managing registration plates and valuable documents. The successful bidder will be responsible for ensuring the system's reliability, security, and compliance with evolving legal and operational demands throughout the three-year support period.

This is a services contract in the information and communication technology sector, with a focus on Software, Enterprise Systems and IT support. Located in Bulgaria, Europe, this opportunity is open to firms and consortiums, with an estimated budget of BGN 350,000.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.