Tenders/Provision of Telephone Customer Service for citizens through the 1595 line

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Provision of Telephone Customer Service for citizens through the 1595 line

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Original title: Παροχή Υπηρεσιών Τηλεφωνικής Εξυπηρέτησης των πολιτών μέσω της γραμμής 1595

ΔΗΜΟΣ ΑΘΗΝΑΙΩΝ ΑΝΩΝΥΜΗ ΑΝΑΠΤΥΞΙΑΚΗ ΕΤΑΙΡΕΙΑ ΜΗΧΑΝΟΓΡΑΦΗΣΗΣ & ΕΠΙΧΕΙΡΗΣΙΑΚΩΝ ΜΟΝΑΔΩΝ ΟΤΑ

Published: Sep 18, 2026

Updated: Sep 21, 2026

Source: kimdis_gr

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Telecommunications. Located in Greece, Europe, this opportunity is open to firms and consortiums.

Published through KIMDIS Greece, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Greek

Παροχή Υπηρεσιών Τηλεφωνικής Εξυπηρέτησης των πολιτών μέσω της γραμμής 1595 Contracting Authority: ΔΗΜΟΣ ΑΘΗΝΑΙΩΝ ΑΝΩΝΥΜΗ ΑΝΑΠΤΥΞΙΑΚΗ ΕΤΑΙΡΕΙΑ ΜΗΧΑΝΟΓΡΑΦΗΣΗΣ & ΕΠΙΧΕΙΡΗΣΙΑΚΩΝ ΜΟΝΑΔΩΝ ΟΤΑ Παροχή Υπηρεσιών Τηλεφωνικής Εξυπηρέτησης των πολιτών μέσω της γραμμής 1595 και ηλεκτρονικής εξυπηρέτησης μέσω των ψηφιακών εφαρμογών επικοινωνίας με το Δήμο Αθηναίων CPV: 79512000-6 - Κέντρο κλήσεων CPV: 64214200-1 - Υπηρεσίες τηλεφωνικού κέντρου Procedure: Απευθείας ανάθεση Location: ΑΘΗΝΑ, Ελλάδα

Data provenance

This notice is sourced from KIMDIS Greece and was originally published on September 18, 2026. Last refreshed today. Original language: Greek. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Greece. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit KIMDIS Greece to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by ΔΗΜΟΣ ΑΘΗΝΑΙΩΝ ΑΝΩΝΥΜΗ ΑΝΑΠΤΥΞΙΑΚΗ ΕΤΑΙΡΕΙΑ ΜΗΧΑΝΟΓΡΑΦΗΣΗΣ & ΕΠΙΧΕΙΡΗΣΙΑΚΩΝ ΜΟΝΑΔΩΝ ΟΤΑ in Greece. The authority is responsible for evaluating bids, awarding the contract, and managing performance.