Tenders/2027/318 EOI Customer Relationship Management System

2027/318 EOI Customer Relationship Management System

Mildura Rural City Council

Published: Nov 2, 2026

Updated: Nov 3, 2026

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Enterprise Systems. Located in Australia, Pacific & Oceania, this opportunity is open to firms and consortiums.

Published through VendorPanel Public Tenders, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Mildura Rural City Council is seeking Expression of Interest (EOI) responses from suitably qualified organisations to provide and implement a system replacement for the existing Customer Relationship Management (CRM) system and Name/Address Register (NAR) functionality, with the ability to transfer over as much of our current/old data as possible. The intent of this EOI is to identify a shortlist of three to four contractors who, as assessed by Mildura Rural City Council and its evaluation team, have the capability and capacity to deliver the Project. Respondents shortlisted will then be invited to Tender. Multiple suppliers may ultimately be awarded to meet Council’s requirements for these systems, as one system to meet all requirements may not be available. ENQUIRIES: Enquiries should be directed to the online forum (please see option below). SUBMISSIONS: Completed responses can ONLY be submitted electronically by uploading into the VendorPanel System. Respondents...

Data provenance

This notice is sourced from VendorPanel Public Tenders and was originally published on November 2, 2026. Last refreshed 1 day ago. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Mildura Rural City Council

Mildura Rural City Council has issued 21 procurement notices on BidsFactory, including 5 currently open and 0 awarded contracts. Activity concentrates in Construction & Civil Works, Governance & Public Administration, and Urban Development & Housing. All notices are published for Australia. Notices are distributed via VendorPanel Public Tenders. Most recent publication: November 2, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Australia. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit VendorPanel Public Tenders to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by Mildura Rural City Council in Australia. The authority is responsible for evaluating bids, awarding the contract, and managing performance.