BRB- Recruitment of a firm responsible for providing training on NDC+

REQUEST FOR EXPRESSIONS OF INTEREST

(CONSULTING SERVICES)

SELECTION OF FIRMS/CABINETS

Country: Republic of Burundi

Project No.: P176396

IDA GRANT NO. E0930-BI

RECRUITMENT OF A FIRM RESPONSIBLE FOR PROVIDING TRAINING FOR BRB EXECUTIVES ON NDC+

Ref. STEP: BI-PAFEN-PIU-2.2.3.18_8-CS-CQS

The Government of the Republic of Burundi has received a Grant from the International Development Association (IDA) amounting to the equivalent of USD 92,000,000 for the financing of the Digital Economy Foundations Support Project (PAFEN), whose Development Objective (DO) is to increase access to broadband internet, particularly for underserved communities, and improve the Government's capacity to manage resources more effectively and deliver public services digitally.

It intends to use part of this financing to make payments under the contract for the services of a "FIRM RESPONSIBLE FOR PROVIDING TRAINING FOR BRB EXECUTIVES ON: NDC+"

1. Main Objective

In an ever-evolving payment environment, it is essential that managers and supervisors of payment systems and methods are trained in relevant security standards and certifications. Each of these training sessions aims to deepen knowledge and skills in specific areas of payment management, information security, and auditing, thereby providing professionals with practical and theoretical skills as well as the tools necessary to excel in their field.

2. Specific Objectives

The NDC+ training aims to provide participants with an in-depth understanding of the protocols and mechanisms used in the management of ATMs (Automated Teller Machines). It focuses on configuration, supervision, messaging, and security to enhance the technical skills required for the administration and security of automated payment infrastructures.

More specifically, it aims to:

• Understand NDC+ specifications and their role in ATM transactions and configuration.
• Master the Supervisor mode and associated menus, including control and parameter setting functionalities.
• Acquire skills in cash management via NDC, including configuration, monitoring, and optimization of flows.
• Analyze and manage NDC messaging, including communication between the terminal and the host system.
• Enhance the security of transactions via NDC, by integrating encryption, authentication, and best protection practices.
• Develop technical autonomy to diagnose, configure, and maintain NDC+ systems.

Mission Duration

• Mission Duration: The mission will extend over ten (10) calendar days.
• Training Duration: The training itself will take place over five (05) consecutive days.
• Location: The training will be provided in Burundi.
• Indicative Schedule:
  • Days 1 to 5: Conducting training sessions, including practical exercises, case studies, and intermediate evaluations.
  • Days 6 to 10: Consolidation of learning, final evaluation of participants, drafting and finalization of the training report.
• Deliverables:
  • Final training report, including:
    • Detailed content of the sessions delivered
    • Results of participant evaluations
    • Recommendations for follow-up and application of learning
• Payment Method: A single payment will be made upon delivery of the final training report.

The Terms of Reference can be downloaded from the PAFEN website: https://pafen.gov.bi/appels-doffres/  or obtained at the addresses mentioned below.

PAFEN hereby invites eligible Firms ("Consultants") to express their interest in providing the services described above. Interested Consultants must provide information demonstrating that they possess the required qualifications and experience for...