Tenders/Customer Engagement Platform Creation
Awarded🇬🇧United KingdomServices

Customer Engagement Platform Creation

VIVID Housing Ltd
Published: May 27, 2026
Updated: Jun 16, 2026
Source: uk_fts

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Software. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Creation of customer engagement platform (contract award is a call-off from G-Cloud 14 framework)

Creation of customer engagement platform and annual license fees for 3 years. Contract has been awarded via CCS G-Cloud 14 framework.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on May 27, 2026. Last refreshed 1 day ago. Reference: 049868-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About VIVID Housing Ltd

VIVID Housing Ltd has issued 46 procurement notices on BidsFactory, including 1 currently open and 24 awarded contracts. Activity concentrates in Construction & Civil Works, General Supplies & Services, and Governance & Public Administration. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: June 15, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by VIVID Housing Ltd in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

Granicus-Firmstep Limited was awarded the contract for £142,451. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 049868-2026 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Granicus-Firmstep Limited. The award notice is archived on BidsFactory for transparency and market intelligence.

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Key Details

Contract Type
Services
Eligibility
Firms / Consortiums
Language
English
Reference
049868-2026

Source

uk_fts
uk_fts
Official Source

Contracting Authority

VIVID Housing Ltd
🇬🇧United Kingdom

Contact

Contact Person
Oli Ramsell

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