Customer Journey Management
This tender is closed
The submission deadline for this tender has passed. It is no longer accepting bids.
About This Opportunity
BARMER Beschaffung und Vergabe (Germany) seeks supply — Customer Journey Management. ICT & digital. Published 2026.
This is a supplies contract in the information and communication technology sector. Located in Germany, Europe, this opportunity is open to firms and consortiums.
Published through DÖE Bekanntmachungsservice (Germany), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.
Description
Durchführung einer Markterkundung für eine Customer Journey Management Software.
Der Auftraggeber möchte eine Customer Journey Management Software im Rahmen eines einjährigen Piloten nutzen. Gegenstand des geplanten Vertrages ist die Bereitstellung einer Journey Management Software als Software as a Service (SaaS). Ziel des Einsatzes einer Journey Management Software ist die Harmonisierung und Steuerung von Journeys entlang der realen Erlebnisse der Kunden - unabhängig von bestehenden internen Prozess- oder Organisationsstrukturen.
Data provenance
This notice is sourced from DÖE Bekanntmachungsservice (Germany) and was originally published on April 28, 2026. Last refreshed 6 days ago. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About BARMER Beschaffung und Vergabe
BARMER Beschaffung und Vergabe has issued 39 procurement notices on BidsFactory, including 15 currently open and 11 awarded contracts. Activity concentrates in Health & Medical, General Supplies & Services, and Information & Communication Technology. All notices are published for Germany. Notices are distributed via TED - Tenders Electronic Daily (EU), DÖE Bekanntmachungsservice (Germany), and service.bund.de (Germany). Most recent publication: June 16, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in Germany. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit DÖE Bekanntmachungsservice (Germany) to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still accepting bids?
No — the submission deadline has passed. The notice is archived for reference. To find open opportunities, use the filters above to browse current tenders.
Who is the contracting authority?
This notice was issued by BARMER Beschaffung und Vergabe in Germany. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
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