Tenders/Enterprise Service Management -Solution (ESM) / Invitation to participate

Awarded🇫🇮FinlandConsulting

Enterprise Service Management -Solution (ESM) / Invitation to participate

VR-Yhtymä Oyj / VR-Group Plc

Published: Sep 22, 2026

Updated: Sep 22, 2026

Source: hilma_fi

This tender has been awarded

Awarded to Matrix42 Finland Oy (2137580-5)

Browse open Information & Communication Technology tenders in Finland

About This Opportunity

This is a consulting contract in the information and communication technology sector, with a focus on Cloud Services. Located in Finland, Europe, this opportunity is open to firms and consortiums.

Published through Hilma Finland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the information and communication technology sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Enterprise Service Management -Solution (ESM) / Invitation to participate VR-Group Plc (hereinafter “VR” or the “Contracting Entity”) procured a modern SaaS-based Enterprise Service Management (ESM) solution, including implementation, continuous services, support services and expert services (hereinafter the “Solution”). The procurement covers an integrated and scalable ESM platform supporting service management across IT and non-IT domains. The Solution includes the service management system, its related functionalities, functional components and user rights, as well as the services required for its implementation and continuous operation. The continuous services include system support, maintenance and small-scale development related to the maintenance and improvement of existing system functionalities. The procurement also includes expert services covering, among other things, the development of new functionalities, related consulting services and consulting concerning the broader development of service management and related processes., Lot 1: Enterprise Service Management -Solution (ESM) / Invitation to participate VR-Group Plc (hereinafter “VR” or the “Contracting Entity”) procured a modern SaaS-based Enterprise Service Management (ESM) solution, including implementation, continuous services, support services and expert services (hereinafter the “Solution”). The procurement covers an integrated and scalable ESM platform supporting service management across IT and non-IT domains. The Solution includes the service management system, its related functionalities, functional components and user rights, as well as the services required for its implementation and continuous operation. The continuous services include system support, maintenance and small-scale development related to the maintenance and improvement of existing system functionalities. The procurement also includes expert services covering, among other things, the development of new functionalities, related consulting services and consulting concerning the broader development of service management and related processes. CPV: 72000000 48000000 Organisation: VR-Yhtymä Oyj / VR-Group Plc Procedure: neg-w-call

Data provenance

This notice is sourced from Hilma Finland and was originally published on September 22, 2026. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About VR-Yhtymä Oyj / VR-Group Plc

VR-Yhtymä Oyj / VR-Group Plc has issued 4 procurement notices on BidsFactory, including 0 currently open and 2 awarded contracts. Activity concentrates in Information & Communication Technology, Governance & Public Administration, and Finance & Banking. All notices are published for Finland. Notices are distributed via TED - Tenders Electronic Daily (EU) and Hilma Finland. Most recent publication: September 22, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Hilma Finland to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Matrix42 Finland Oy (2137580-5). The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by VR-Yhtymä Oyj / VR-Group Plc in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Consulting contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.