Tenders/EUDI Wallet Support Organisation Technical Infrastructure of the EUDI Wallet Support Organisation (EWSO) - "Tooling

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EUDI Wallet Support Organisation Technical Infrastructure of the EUDI Wallet Support Organisation (EWSO) - "Tooling

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Original title: EUDI-Wallet Support Organisation Technische Infrastruktur der EUDI Wallet Support Organisation (EWSO) - "Tooling"

Common Codes GmbH

Published: Sep 14, 2026

Updated: Sep 14, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the information and communication technology sector. Located in Germany, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before September 21, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: German

Gegenstand dieser Ausschreibung ist die Vergabe von Leistungen für die Technische Infrastruktur der EUDI Wallet Support Organisation (EWSO), das sog. Tooling. Der Auftragnehmer implementiert, konfiguriert und nimmt in Betrieb: das Ticket- und CRM-System, die Knowledge Base und das FAQ-Portal, den In-App-Bot (oder die Kompatibilität zur Auftraggeber-internen App-Bot Lösung), die Telefonie- und IVR-Infrastruktur, die Anbindung und Kompatibilität zu dem B2B Portal: EUDI Hub, das IAM-System, das zentrale Event-Log-System und das Schwärzungssystem. Der Auftragnehmer begleitet die Closed-Beta-Phase (Q4 2026) und die Go-Live-Phase (Q1 2027) mit Hypercare-Support und übergibt nach geordnetem Wissenstransfer die operative Systemhoheit an das interne Team des Auftraggebers. Die Leistungen umfassen insbesondere die EU-konforme Infrastruktur ((ISO 27001), kein US-CLOUD-Act-Exposure), WCAG 21-Konformität aller Nutzer-Frontends, einen obligatorischen externen Penetrationstest vor Go-live sowie vollständige Systemdokumentation und Schulung des internen Teams.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on September 14, 2026. Last refreshed today. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Common Codes GmbH

Common Codes GmbH has issued 6 procurement notices on BidsFactory, including 2 currently open and 2 awarded contracts. Activity concentrates in Information & Communication Technology, Education & Training, and Trade & Commerce. All notices are published for Germany. Notices are distributed via TED - Tenders Electronic Daily (EU), DÖE Bekanntmachungsservice (Germany), and service.bund.de (Germany). Most recent publication: September 14, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Germany. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is September 21, 2026. You have 8 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by Common Codes GmbH in Germany. The authority is responsible for evaluating bids, awarding the contract, and managing performance.