Tenders/IT Hotline (First-Level Support)
Open🇩🇪GermanyServices

IT Hotline (First-Level Support)

Auto-translated from German
Original title: IT-Hotline (First-Level-Support)
Deutscher Bundestag - Vergabereferat
Published: Oct 28, 2026
Updated: Oct 28, 2026
Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the information and communication technology, architecture and engineering and governance and public administration sectors, with a focus on Project Management and Civil Service. Located in Germany, Europe, this opportunity is open to firms and consortiums.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: German
Vertragsgegenstand sind: - IT-Projektleitung, - Betrieb einer qualifizierten IT-Hotline - bestehend aus Front- und Backoffice - als First-Level-Support für die Mitglieder des Deutschen Bundestages und ihre Mitarbeiter sowie die Beschäftigten der Verwaltung und teilweise die Beschäftigten der Fraktionen des Deutschen Bundestages (circa 10.000 IT-Arbeitsplätze) sowie - informationstechnische Unterstützung im Rahmen des First-Level-Supports.

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on October 28, 2026. Last refreshed today. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Deutscher Bundestag - Vergabereferat

Deutscher Bundestag - Vergabereferat has issued 71 procurement notices on BidsFactory, including 12 currently open and 33 awarded contracts. Activity concentrates in General Supplies & Services, Information & Communication Technology, and Construction & Civil Works. All notices are published for Germany. Notices are distributed via TED - Tenders Electronic Daily (EU) and DÖE Bekanntmachungsservice (Germany). Most recent publication: October 18, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by Deutscher Bundestag - Vergabereferat in Germany. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Germany. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

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Key Details

Contract Type
Services
Eligibility
Firms / Consortiums
Language
German

Source

ted
TED - Tenders Electronic Daily (EU)
Public Procurement

Contracting Authority

Deutscher Bundestag - Vergabereferat
🇩🇪Germany