IT Managed Service Procurement
About This Opportunity
Services contract awarded by Northern Ireland Electricity Networks (United Kingdom): IT Managed Service Procurement. ICT & digital. Awarded to British.
This is a services contract in the information and communication technology sector, with a focus on Cloud Services, IT support, Software and Internet. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums.
Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
NIE Networks is the electricity Distribution Network Operator and Transmission Network Owner in Northern Ireland. NIE Networks is responsible for the network of engineering assets that allows the transmission and distribution of electricity to customers’ premises from electricity generators.
The purpose of this procurement was to appoint an IT Managed Services Provider that will: operate and transform the IT and Telecoms infrastructure; ensure that NIE Networks can fulfil its Network and Information Security (NIS) obligations as a provider of Critical National Infrastructure; provide effective support across the business through high-quality service management; and assist NIE Networks in
delivering its Digital & IT change programme for the RP7 regulatory period.
The scope of the contract will include:
• Service Management
• Infrastructure Management
• Data Hosting
• Cyber Security
• Telecommunications
• Resource Augmentation Services
• Supplier Licence Management
• Supplier Invoice Processing
NIE Networks has estimated the value of the Contract to be between £150million and £200million.The estimated value of the Contract outlined in Section II.1.7 and Section V.2.4 represents the total potential value of the contract over its full potential duration. This value is based upon the:
• transition and transformation activities outlined in the PIM;
• annual costs of managing and running the IT Managed Service;
• capital costs and residual operational costs of delivering IT upgrade and obsolescence projects across our infrastructure, applications and telecommunications estate via Change Control; and
• pass-through costs for purchases and maintenance of third-party licenses acquired by the IT Managed Service Provider for NIE Networks’ use.
This procurement procedure was conducted in compliance with the Utilities Contracts Regulations 2016 (as amended) and NIE Networks used the negotiated procedure with prior call for competition for the award of the Contract.
The purpose of this procurement was to appoint an IT Managed Services Provider that will: operate and transform the IT and Telecoms infrastructure; ensure that NIE Networks can fulfil its Network and Information Security (NIS) obligations as a provider of Critical National Infrastructure; provide effective support across the business through high-quality service management; and assist NIE Networks in
delivering its Digital & IT change programme for the RP7 regulatory period.
Data provenance
This notice is sourced from UK FTS - Find a Tender Service and was originally published on December 15, 2025. Last refreshed 3 days ago. Reference: 082837-2025. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Northern Ireland Electricity Networks
Northern Ireland Electricity Networks has issued 2 procurement notices on BidsFactory, including 0 currently open and 2 awarded contracts. Activity concentrates in Finance & Banking and Information & Communication Technology. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: January 9, 2026.
Frequently asked questions about this tender
Is this tender still open?
No — the contract has already been awarded to British Telecommunications PLC. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Northern Ireland Electricity Networks in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
British Telecommunications PLC was awarded the contract for £200,000,000. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 082837-2025 when communicating with the contracting authority.
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