Ticketing and event management solution
About This Opportunity
Finland contract award (ICT & digital): Lipunmyynnin ja tapahtumanhallinnan ratkaisu. By Museovirasto. Awarded to Liveto Group Oy (FI26478037).
This is a services contract in the information and communication technology sector, with a focus on Software and Cloud Services. Located in Finland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 450,000.
Published through Hilma Finland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Auto-translated from fiTicketing and event management solution The subject of the procurement is the ticketing and event management system solution ("System") for the National Museum of Finland, which belongs to the National Board of Antiquities ("Procuring Entity"). The procurement includes the design and implementation of a new ticketing and event management solution, necessary integrations with other systems, further development, and support and maintenance services (together "Service"). The system solution must be based on the supplier's ready-made software product. The offered Service must be a SaaS (Software as a Service) solution, delivered and maintained by the supplier. The Service must be available via the web and must not require the Procuring Entity to maintain its own servers or infrastructure, nor require supplier-dependent equipment purchases. The contract with the selected supplier will be made for an indefinite period.
Service content
1. Joint planning with the Procuring Entity regarding the implementation of the Service
2. Technical implementation of the solution
3. Service implementation and training
4. Ongoing services as an indefinite period service
5. Further development of the Service as separately agreed
Options and expansion of Service use
1. Ticketing equipment
2. Expansion of the solution's use to the Procuring Entity's potential new museum sites
3. Expansion of the solution, e.g., to other services offered by the supplier or additional system features
4. Integrations with potential other systems,
Lot 1: Ticketing and event management solution
The subject of the procurement is the ticketing and event management system solution ("System") for the National Museum of Finland, which belongs to the National Board of Antiquities ("Procuring Entity"). The procurement includes the design and implementation of a new ticketing and event management solution, necessary integrations with other systems, further development, and support and maintenance services (together "Service"). The system solution must be based on the supplier's ready-made software product. The offered Service must be a SaaS (Software as a Service) solution, delivered and maintained by the supplier. The Service must be available via the web and must not require the Procuring Entity to maintain its own servers or infrastructure, nor require supplier-dependent equipment purchases. The contract with the selected supplier will be made for an indefinite period.
Service content
1. Joint planning with the Procuring Entity regarding the implementation of the Service
2. Technical implementation of the solution
3. Service implementation and training
4. Ongoing services as an indefinite period service
5. Further development of the Service as separately agreed
Options and expansion of Service use
1. Ticketing equipment
2. Expansion of the solution's use to the Procuring Entity's potential new museum sites
3. Expansion of the solution, e.g., to other services offered by the supplier or additional system features
4. Integrations with potential other systems
CPV: 72000000 72590000 72600000
Organisation: Museovirasto
Procedure: open
Data provenance
This notice is sourced from Hilma Finland and was originally published on March 26, 2026. Last refreshed 136 days ago. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Museovirasto
Museovirasto has issued 84 procurement notices on BidsFactory, including 5 currently open and 33 awarded contracts. Activity concentrates in Culture, Heritage & Tourism, General Supplies & Services, and Information & Communication Technology. All notices are published for Finland. Notices are distributed via Hilma Finland and TED - Tenders Electronic Daily (EU). Most recent publication: October 26, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit Hilma Finland to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Liveto Group Oy (FI26478037). The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Museovirasto in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
What is the estimated budget?
The estimated contract value is Up to €450,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.
Where will the contract be performed?
The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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