Tenders/Mobile terminal devices 2026 (00725)
Awarded🇫🇮FinlandFramework

Mobile terminal devices 2026 (00725)

Auto-translated from fi
Original title: Mobiilipäätelaitteet 2026 (00725)
Hansel Oy
Published: Jul 28, 2026
Updated: Aug 3, 2026
Source: hilma_fi

About This Opportunity

This is a framework agreement contract in the information and communication technology and trade and industry sectors, with a focus on Retail. Located in Finland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 94.0 million.

Published through Hilma Finland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for framework agreement in the information and communication technology sector. Framework agreements establish terms for recurring procurement over a defined period. Selected firms are called upon as needs arise, making this a longer-term engagement opportunity. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Auto-translated from fi
Mobile terminal devices 2026 (00725) SUBJECT OF THE PROCUREMENT The subject of the procurement is mobile terminal devices (e.g., mobile phones and tablets), their accessories, and services related to mobile terminal devices. Mobile terminal devices will be acquired as purchase devices, possibly utilizing the customer's own leasing agreement, and as service devices. Examples of services to be procured include pre-installation services, maintenance services, secure recycling services, and expert services. A more detailed description of the subject of the procurement is provided in the request for proposal and its appendices, particularly in Appendix 1 "Description of the subject of the procurement". CONTRACT PERIOD The contract period is two (2) years. Hansel Oy has the right to extend the framework agreement by two (2) option periods of at most one year each, under the terms of the framework agreement. SEE also section 6 of the framework agreement in Appendix A of the request for proposal. SCOPE OF THE FRAMEWORK AGREEMENT The estimated value of the framework agreement is EUR 85,000,000 - 94,000,000 (VAT 0%), including option periods. The maximum value of the framework agreement is EUR 94,000,000 (VAT 0%). The customers entitled to use the framework agreement and an estimate of when a Customer will start making procurements based on the framework agreement are described in Appendix B (Customers). We estimate that during the contract period, including option periods, Customers will acquire approximately 200,000 mobile phones and approximately 20,000 tablets in total. Our estimate is that approximately 65% of mobile phones will be purchase devices and approximately 35% will be service devices. There is significant uncertainty at the time of publication of the request for proposal regarding the stated percentage share of purchase and service devices, as a key Customer related to the framework agreement may abandon the use of service devices during the contract period, which could change the distribution between purchase and service devices, significantly reducing the share of service devices from the stated total amount. Uncertainties affecting the volume and temporal distribution of future procurements include, but are not limited to, the price level achieved through the tender, the activity of the selected supplier towards customers, customer organization and budget changes, the age and failure of currently used devices, technological development, and the general market price level. The estimated value of the procurement during the contract period, including option periods, is distributed among Customers as follows: - Over EUR 30 million: one (1) customer - EUR 10,000,000 - 30,000,000: one (1) customer - EUR 5,000,000 - 10,000,000: one (1) customer - EUR 1,000,000 - 5,000,000: ten (10) customers - EUR 500,000 - 1,000,000: ten (10) customers - EUR 100,000 - 500,000: forty-one (42) customers - less than EUR 100,000: sixty-two (62) customers Nine (9) Customers have indicated that they will use their own procurement/ordering system or another system for making procurements or managing devices. The systems used by the aforementioned customers are: OMNI365 Gemini, ServiceNow, Onify, Matrix42 (Efecte), Basware, Microsoft Dynamics 365, Datacycle 360, and Invoice Ready. Some of the system data fields must be integrable with the supplier's system (e.g., device information, order reference, device user name, billing address, and changes to the device status will be updated in both directions after changes are made). Electronic data exchange between systems typically uses EDI, XML, or JSON messages, Web Services interfaces, or PunchOut technology. For clarity, it is stated that in addition to the aforementioned customers, other affiliated customers may also develop their ordering processes during the contract period. The need to use electronic procurement/ordering systems or other systems may increase during the contract period. If a Customer wishes to use their own procurement/ordering system or another system, the specific details of its implementation and reasonable costs will always be agreed separately between the Customer and the Supplier. Four (4) customers have indicated that they use the Handi service. See Appendix 6 of the request for proposal for a description of the Handi service. The scope-related information are non-binding estimates. Lot 1: Mobile terminal devices 2026 (00725) SUBJECT OF THE PROCUREMENT The subject of the procurement is mobile terminal devices (e.g., mobile phones and tablets), their accessories, and services related to mobile terminal devices. Mobile terminal devices will be acquired as purchase devices, possibly utilizing the customer's own leasing agreement, and as service devices. Examples of services to be procured include pre-installation services, maintenance services, secure recycling services, and expert services. A more detailed description of the subject of the procurement is provided in the request for proposal and its appendices, particularly in Appendix 1 "Description of the subject of the procurement". CONTRACT PERIOD The contract period is two (2) years. Hansel Oy has the right to extend the framework agreement by two (2) option periods of at most one year each, under the terms of the framework agreement. SEE also section 6 of the framework agreement in Appendix A of the request for proposal. SCOPE OF THE FRAMEWORK AGREEMENT The estimated value of the framework agreement is EUR 85,000,000 - 94,000,000 (VAT 0%), including option periods. The maximum value of the framework agreement is EUR 94,000,000 (VAT 0%). The customers entitled to use the framework agreement and an estimate of when a Customer will start making procurements based on the framework agreement are described in Appendix B (Customers). We estimate that during the contract period, including option periods, Customers will acquire approximately 200,000 mobile phones and approximately 20,000 tablets in total. Our estimate is that approximately 65% of mobile phones will be purchase devices and approximately 35% will be service devices. There is significant uncertainty at the time of publication of the request for proposal regarding the stated percentage share of purchase and service devices, as a key Customer related to the framework agreement may abandon the use of service devices during the contract period, which could change the distribution between purchase and service devices, significantly reducing the share of service devices from the stated total amount. Future procurements m...

Data provenance

This notice is sourced from Hilma Finland and was originally published on July 28, 2026. Last refreshed 3 days ago. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Hansel Oy

Hansel Oy has issued 76 procurement notices on BidsFactory, including 24 currently open and 38 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Construction & Civil Works. All notices are published for Finland. Notices are distributed via TED - Tenders Electronic Daily (EU) and Hilma Finland. Most recent publication: August 6, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Framework agreement contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is Up to €94,000,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Hilma Finland to access the full notice, required documents, and submission instructions provided by the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Telia Finland Oyj (1475607-9). The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Hansel Oy in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

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Key Details

Submission Deadline
Jan 28, 2027
175 days remaining
Estimated Budget
Up to €94,000,000
Contract Type
Framework
Eligibility
Firms / Consortiums
Language
fi

Source

hilma_fi
hilma_fi
Official Source

Contracting Authority

Hansel Oy
🇫🇮Finland

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