National Insurance & PAYE Service Support and Change

HM Revenue & Customs

Published: Aug 21, 2026

Updated: Aug 21, 2026

Source: uk_fts

About This Opportunity

This is a supplies contract in the information and communication technology, architecture and engineering and finance and banking sectors, with a focus on Architectural Design, Insurance, Taxation and Investment. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 470.1 million.

Published through UK FTS - Find a Tender Service, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the information and communication technology sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. This is an advance notice — the formal tender is expected to be published shortly. Interested parties can use this time to prepare documentation and identify potential partners.

Description

HM Revenue & Customs (HMRC) is delivering a market engagement session for the National Insurance and PAYE System (NPS) procurement. This involves the delivery of Business Application Support and Maintenance services for NPS and other services. The scope of this requirement includes: Business Application Support & Maintenance ("Run"), and A Change Management capability to support change aligned to strategic milestones, key business events, and legislative or business-driven updates. NPS currently operates on a legacy technology estate with limited modularity and scalability. HMRC's future ambition is to transition towards a more agile, service oriented architecture that supports strategic goals for Income Tax and National Insurance Contributions (NICs) administration, including increased real time processing capability. This investment lays the groundwork for future innovation by ensuring HMRC has access to adaptable and resilient support services that can respond effectively to evolving policy, customer needs, and technology opportunities.

Data provenance

This notice is sourced from UK FTS - Find a Tender Service and was originally published on August 21, 2026. Last refreshed today. Reference: 080085-2026. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About HM Revenue & Customs

HM Revenue & Customs has issued 65 procurement notices on BidsFactory, including 12 currently open and 40 awarded contracts. Activity concentrates in Governance & Public Administration, Information & Communication Technology, and Finance & Banking. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service. Most recent publication: August 21, 2026.

Frequently asked questions about this tender

What is the estimated budget?

The estimated contract value is £470,100,000 - £470,100,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK FTS - Find a Tender Service to access the full notice, required documents, and submission instructions. Quote reference 080085-2026 when communicating with the contracting authority.

Who is the contracting authority?

This notice was issued by HM Revenue & Customs in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.