PROVISION OF MANAGEMENT SUPPORT SERVICES - 917.104.2.65.2026

Metro Cali S.A., under its Restructuring Agreement, is seeking management support services. These services will assist the Information, Attention, and User Service Department of the Commercial and Customer Service Directorate. The support will focus on activities related to managing information relevant to users of the MIO System, in accordance with the entity's guidelines. The contract type is for the provision of services, with a special regime contracting modality. The duration is 253 days. The objective is to enhance the quality and efficiency of user information services within Metro Cali S.A., ensuring that passengers have access to timely and accurate information regarding the public transport system. This tender is crucial for improving customer satisfaction and operational efficiency. The tender reference number is 917.104.2.65.2026.

This is a services contract in the information and communication technology and transport and logistics sectors, with a focus on Urban Mobility. Located in Colombia, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of COP 24.4 million.

Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.