PROVISION OF MANAGEMENT SUPPORT SERVICES - 917.104.2.65.2026

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Original title: Prestación de servicios de apoyo a la gestión - 917.104.2.65.2026

METRO CALI S.A ACUERDO DE REESTRUCTURACION

Published: Jan 19, 2026

Updated: Apr 29, 2026

Source: SECOP II Colombia (Date-Filtered)

This tender has been awarded

Awarded to CAROLINA MONCAYO TORRES

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Summary

Translated

Metro Cali S.A., under its Restructuring Agreement, is seeking management support services. These services will assist the Information, Attention, and User Service Department of the Commercial and Customer Service Directorate. The support will focus on activities related to managing information relevant to users of the MIO System, in accordance with the entity's guidelines. The contract type is for the provision of services, with a special regime contracting modality. The duration is 253 days. The objective is to enhance the quality and efficiency of user information services within Metro Cali S.A., ensuring that passengers have access to timely and accurate information regarding the public transport system. This tender is crucial for improving customer satisfaction and operational efficiency. The tender reference number is 917.104.2.65.2026.

Description

Prestar los servicios de apoyo en la gestión orientados a apoyar a la Jefatura de Información, Atención y Servicio al Usuario de la Dirección Comercial y de Servicio al Cliente de Metro Cali S.A. Acuerdo de Reestructuración, en las actividades relacionadas con la gestión de la información de interés para los usuarios del Sistema MIO, de acuerdo con los lineamientos impartidos por la entidad.

Entidad contratante: METRO CALI S.A ACUERDO DE REESTRUCTURACION

Ubicación: Cali, Valle del Cauca

Tipo de contrato: Prestación de servicios

Modalidad: Contratación régimen especial

Referencia: 917.104.2.65.2026

Duración: 253 día(s)

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About This Opportunity

This is a services contract in the information and communication technology and transport and logistics sectors, with a focus on Urban Mobility. Located in Colombia, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of COP 24.4 million.

Published through SECOP II Colombia (Date-Filtered), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.