Procurement of Higher Education Delivery Support Services for Swansea University UK Campuses Initiative

Procurement of Higher Education Delivery Support Services for Swansea University UK Campuses Initiative Contracting Authority: Swansea University Estimated Tender Notice Publication Date: December 2026 Estimated Contract Commencement Date: Summer 2027 ________________________________________ 1. Overview Swansea University is undertaking preliminary market engagement in advance of a planned procurement exercise for a strategic partner to support the establishment and operation of Swansea University branch campus provision within major metropolitan centres across the United Kingdom, with an initial focus on London. This notice is issued to inform the market of the University's future intentions and to seek engagement with experienced providers prior to the commencement of a formal procurement process. 2. Background The University is exploring a branch campus model designed to extend access to Swansea University programmes and support its strategic ambitions for growth, widening participation and enhanced geographical reach. Swansea University is considering the procurement of a strategic delivery partner to support the establishment and operation of Swansea University campus provision within major UK metropolitan locations, with our initial priority in London. The proposed model would retain Swansea University responsibility for all academic matters, including academic governance, programme delivery, curriculum, assessment, quality assurance and award conferral, whilst an external provider would deliver a range of non-academic support services necessary for the successful operation of the campus. The branch campus model is intended to serve: • UK-based students who may benefit from studying in a major urban centre. • Non-traditional and mature learners requiring flexible delivery models, including blended, evening and weekend provision. • International students seeking a traditional, full-time, face-to-face higher education experience in a major UK city. 3. Scope of Services The University is seeking a supplier capable of providing a range of operational, student-facing and facilities-related services in support of Swansea University programme delivery. The scope is anticipated to include: Property, Facilities and Infrastructure • Securing, operating and maintaining suitable teaching and learning premises at locations approved by Swansea University. As a minimum, the Provider shall make available one campus location within Greater London. Preference will be given to locations within Central London or areas offering excellent connectivity to major public transport networks within Greater London. The facility should have appropriate ownership or leaseholder arrangements in place for the life of the contract (with Swansea jointly named on the lease as an occupant). • The facility should have appropriate planning permissions and any other permissions deemed necessary for the provision of education. • Campus maintenance and operational management. • Health and safety compliance. • Building security and access control. • Utilities and facilities management. • Provision of student study, welfare, student support and social spaces. • Provision of staff offices, meeting rooms and welfare facilities. • Audio-visual, digital teaching and learning infrastructure. • Campus IT support services. • Provision of appropriate insurance cover, including public liability, employer’s liability and professional indemnity insurance, with limits acceptable to Swansea University. Marketing and Recruitment • Domestic and international student recruitment. • Recruitment planning and delivery. • Lead generation and support conversion activities. • Agent and recruitment partner management. • Recruitment events. • Marketing campaign development and delivery. • Market analysis and demand forecasting. • Production of recruitment and marketing materials, including digital media. • Reporting on recruitment performance and student forecasts. Student Support Services • Student wellbeing and welfare support. • Disability support and support for reasonable adjustments. • Study skills and academic skills support. • English-language support. • Student representation and feedback mechanisms. • Careers and employability services. • Student engagement and community-building activities. • Timetabling, assessment administration and academic administration support. • Complaints, misconduct and disciplinary administration. • Graduation event support All of the services provided will need to be in accordance with Swansea Universities policies, procedures and processes. 4. Services Excluded from Scope The following activities are expected to remain the responsibility of Swansea University and will not form part of the procurement: • Academic governance. • Programme design and approval. • Curriculum development. • Teaching and assessment. • Quality assurance. • Award and degree conferral. • Academic regulations and policies. • Relationships with regulatory bo