Product support for ALVAO software, updates and modifications 2026-2029
About This Opportunity
Generální finanční ředitelství Czechia: Produktová podpora SW ALVAO. Services contract awarded, ICT & digital. Awarded to ALVAO s.r.o. (CZK 8.9M, Apr 2026).
This is a services contract in the information and communication technology sector. Located in Czech Republic, Europe, this opportunity is open to firms and consortiums.
Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Original language: csPředmětem veřejné zakázky je podpora softwarových produktů ALVAO Service Desk pro 14 500 uživatelů, ALVAO ServiceDesk Enterprise API pro 14 500 uživatelů, ALVAO ServiceDesk pro 200 řešitelů a Module ALVAO Outlook Add-in pro 14 500 uživatelů, která je blíže vymezena v čl. 3 odst. 3.1 bod 3.1.2 ZD a dále poskytnutí individuálně hrazených prací a služeb při provozování a údržbě SW ALVAO dle požadavků zadavatele, které jsou blíže vymezeny v čl. 3. odst. 3.1 bod 3.1.3 ZD.
Data provenance
This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on May 18, 2026. Last refreshed today. Original language: cs. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Generální finanční ředitelství
Generální finanční ředitelství has issued 10 procurement notices on BidsFactory, including 0 currently open and 8 awarded contracts. Activity concentrates in Information & Communication Technology, General Supplies & Services, and Security, Defense & Justice. All notices are published for Czech Republic. Notices are distributed via TED - Tenders Electronic Daily (EU) and Czech Republic NEN. Most recent publication: May 18, 2026.
Frequently asked questions about this tender
Where will the contract be performed?
The contract is for delivery in Czech Republic. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to ALVAO s.r.o.. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Generální finanční ředitelství in Czech Republic. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
ALVAO s.r.o. was awarded the contract for €8,915,418. The figure reflects the value disclosed by the contracting authority in the award notice.
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