Provision of Associate Trainers

Framework for the Call-Off Provision of Associate Trainers – Digital Skills, Management Skills, Marketing including digital marketing and social media, Communication and Soft Skills, Health and Safety, Construction and Trade, Training and Assessment, Care, Mindfulness and Wellbeing, HR Training, Procurement, Tendering and bid writing, Accountancy systems, Visual Merchandising, Customer Service and Retail Optimisation Digital skills, Artificial intelligence (AI) and automation skills, data literacy and data management, digital transformation and innovation capability, cybersecurity skills, digital marketing and e-commerce. With the acceleration of digital, the following are also subject areas that are in high demand: Digital skills focus on strong digital communication and collaboration abilities alongside cloud and productivity fundamentals. Artificial intelligence (AI) and automation skills centre on understanding foundational and responsible AI principles as well as applying process automation tools. Data literacy and data management priorities include the ability to interpret and visualise data effectively and uphold good data governance and ethics. Digital transformation and innovation capability requires skills in digital strategy and change leadership, paired with service design and user centred design approaches. Cybersecurity skills focus on building strong cyber hygiene and user awareness, supported by basic risk management and incident response knowledge. Digital marketing and e commerce emphasise SEO and analytics, combined with content creation and digital advertising to drive engagement and growth. Accredited and non-accredited opportunities ranging from SCQF5 and above requested. Training in widely used, industry standard digital tools- such as Microsoft Teams, OneNote for collaborative working, and digital bookkeeping platforms - is also in high demand. Strategic leadership & future planning, workforce development & talent management, change management and digital adoption, people, leadership & wellbeing management, operational & performance management. Businesses require managers who can demonstrate strong strategic leadership and future planning, workforce development and talent management, change management and digital adoption, people focused leadership and wellbeing management, and effective operational and performance management. Building these capabilities ensures leaders can respond to rapid technological change, manage skills gaps, and support resilient, high performing teams. Training should develop practical management capabilities including project management, change management, managing through crisis situations, supervising hybrid or home based teams, leading and motivating others, and building strong supervisory skills. Programmes should also strengthen interpersonal and developmental capabilities such as assertiveness, change and recovery management, coaching skills, developing individuals, and Insights Discovery profiling to support self awareness and team effectiveness. These subject areas are designed for new supervisors, emerging managers, and those seeking to upskill for career progression. Both accredited and non accredited options should be available. Non accredited workshops can be delivered as half day or full day sessions and should be contextualised to the specific needs of the business, particularly for bespoke contracts or sector specific requirements. Businesses require marketing training across a wide range of evolving subject areas, including AI enhanced marketing skills, agile and adaptive marketing capability, data driven marketing and analytics, search engine optimisation SEO, content strategy and digital advertising, customer engagement and trust building, omnichannel and customer experience design, and advanced digital platforms and mobile first technologies. Alongside these, there is growing demand for brand creation and management, communications and PR, marketing strategy development, crisis communications, and video production, as well as understanding the difference between amplification and publication as businesses seek growth, explore new markets, or reposition for new audiences. Practical creative skills such as graphic design — particularly 2D/3D animation and Photoshop/Illustrator upskilling to enhance in house capability and deliver more impactful digital content. Digital marketing and social media skills are increasingly essential, enabling businesses to build visibility, engage target audiences, and compete effectively across fast moving online platforms. Communication & interpersonal skills, teamwork and collaboration, adaptability & resilience, emotional intelligence & people skills, leadership & soft aligned skills, customer focused skills. Strong communication and soft skill capabilities to help teams adapt to rapid technological, economic and workforce change, clear and confident workplace communication, active listening, teamwork, c