Provision of Temporary Workers

Financial Ombudsman Service

Published: Aug 3, 2026

Updated: Aug 21, 2026

Source: UK Contracts Finder

This tender has been awarded

Awarded to Reed Talent Solutions — £148,490,000

About This Opportunity

This is a services contract in the Consulting sector. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 222.7 million.

Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the Consulting sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

The Financial Ombudsman Service has awarded a demand-led call-off contract under the Yorkshire Purchasing Organisation Managing Recruitment and Resourcing Framework 1140, Lot 6 - General, for the provision of temporary workers. The contract is for a duration of four years and will support the sourcing, supply and management of temporary workers as and when required to meet the organisation's changing resourcing needs. Services may include recruitment, placement, management information, compliance and contract management support, with volumes dependent on operational demand.

Additional information:
Description of the Procurement

Core temporary worker services:
The awarded contract provides access to a flexible contingent workforce to support the Financial Ombudsman Service's ability to respond to fluctuating case volumes, operational pressures and changing service requirements. The core services cover the provision of temporary workers across investigative, operational and related support functions, with the supplier responsible for delivering an end-to-end managed recruitment service. This includes candidate attraction, assessment, onboarding support, worker management, performance and service reporting, compliance assurance and ongoing supplier relationship management.

Optional HR-related services:
The contract also allows the Financial Ombudsman Service, at its discretion and subject to agreement, to access optional HR-related services within the scope of the framework and call-off arrangements. These may include assessment centres, applicant tracking or talent pool technology, screening and vetting, payroll management, permanent recruitment, statement of works services, equality, diversity and inclusion analysis, and related resourcing or workforce support services.

Usage and contract flexibility:
The arrangement is intended to maintain continuity of service, support operational resilience and provide value for money over the contract term. Actua. CPV: Recruitment services (79600000). Procedure: Call-off from a framework agreement

Data provenance

This notice is sourced from UK Contracts Finder and was originally published on August 3, 2026. Last refreshed 76 days ago. Reference: tender_467057/1598120. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Financial Ombudsman Service

Financial Ombudsman Service has issued 10 procurement notices on BidsFactory, including 0 currently open and 10 awarded contracts. Activity concentrates in Information & Communication Technology, Consulting, and Finance & Banking. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: October 23, 2026.

Frequently asked questions about this tender

How much was the contract awarded for?

Reed Talent Solutions was awarded the contract for £148,490,000. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference tender_467057/1598120 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Reed Talent Solutions. The award notice is archived on BidsFactory for transparency and market intelligence.

Who is the contracting authority?

This notice was issued by Financial Ombudsman Service in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Consulting sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.