PSAP-Ensemble
This tender has expired
The submission deadline for this tender has passed. It is no longer accepting bids.
About This Opportunity
This is a services contract in the Migration sector. Located in Switzerland, Europe, this opportunity is open to firms and consortiums. Proposals must be submitted before June 26, 2026.
Published through SIMAP Switzerland, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the Migration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.
Description
Auto-translated from GermanThe subject of the tender is the conception, realization and implementation as well as the operation, maintenance and support of a multi-tenant command and control system (ELS-Gesamtsystem) in connection with the PTI project "PSAP-Ensemble" for emergency call and control centers (PSAP). The ELS-Gesamtsystem replaces the existing command and control and voice switching systems of the participating PSAP organizations and will be implemented as a highly available, geo-redundantly operated hosting solution. The system must enable the simultaneous operation of multiple PSAP tenants and ensure strict tenant separation, tenant-specific configuration to adapt workflows and user interfaces to the needs of individual PSAP organizations, and role-based rights management. A separate tenant of the ELS-Gesamtsystem must be offered for each PSAP organization. The multi-tenant ELS-Gesamtsystem must be offered by the provider in the "Hosting" operating model. Hosting in geo-redundant data centers in Switzerland, the network (IP connectivity) for connecting the individual PSAP locations and the geo-redundant data centers, as well as the control center workstations at the PSAP organizations are the cooperation obligations of the client. The scope of services includes in particular: Command and control system (ELS) for multiple tenants for receiving and recording emergency calls, messages and alarms, as well as dispatching, organizing and coordinating operations of the PSAP organizations, Voice switching system (SVS) for multiple tenants for communication via telephone, radio, and other communication channels, including voice recording and playback, Alerting and dispatching via tenant-specific alerting means, as well as connection and control of the used, tenant-specific alerting systems, Connection of common and tenant-specific peripheral systems via defined interfaces, Tenant-specific functionality for analysis, research, and reporting, ELS Mobile App for mobile operational management of individual tenants, Transmission technology (KVMA systems) for multiple tenants for replacing the existing, PSAP-specific transmission technology, Migration of master and transactional data of individual tenants from existing systems, Project services for conception, realization, and implementation of the ELS-Gesamtsystem with phased commissioning for individual PSAP tenants, Operation, support, maintenance, and continuous further development of the multi-tenant ELS-Gesamtsystem.
Data provenance
This notice is sourced from SIMAP Switzerland and was originally published on May 23, 2026. Last refreshed 21 days ago. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About PTI Schweiz
PTI Schweiz has issued 3 procurement notices on BidsFactory, including 1 currently open and 1 awarded contracts. Activity concentrates in Migration & Refugees and General Supplies & Services. All notices are published for Switzerland. Notices are distributed via SIMAP Switzerland and TED - Tenders Electronic Daily (EU). Most recent publication: June 16, 2026.
Frequently asked questions about this tender
Who is the contracting authority?
This notice was issued by PTI Schweiz in Switzerland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Migration & Refugees sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
Where will the contract be performed?
The contract is for delivery in Switzerland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit SIMAP Switzerland to access the full notice, required documents, and submission instructions provided by the contracting authority.
When does this tender close?
The submission deadline is June 26, 2026. Proposals must be received by the contracting authority before that date.
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