Renewal of Smartsheet Business Standard Subscription Contract

This tender concerns the renewal of a subscription contract for the Smartsheet Business Standard software. The procurement falls under Category S4, which covers information processing and related telecommunications services, as well as software maintenance and technical support. The contracting authority for this procurement is the Centre intégré de santé et de services sociaux de Lanaudière (CIUSSS de Lanaudière). The procurement method selected is a negotiated contract, justified by Article 14 of the relevant regulations, which allows for direct negotiation when the contract value is below the public tender threshold. This indicates that the CIUSSS de Lanaudière requires continued access to the Smartsheet Business Standard platform for its operations and has determined that a direct renewal or negotiation with a provider is the most appropriate and efficient method for securing this service, likely due to cost-effectiveness or specific service continuity requirements. The contract's focus on a business standard subscription suggests it will be used for project management, collaboration, and workflow automation within the healthcare and social services network of Lanaudière. Further details regarding the specific duration, cost, and any additional service level agreements would typically be outlined in the full tender documentation, but the core objective is to ensure uninterrupted access to this essential software tool for the organization.

This is a services contract in the information and communication technology sector, with a focus on Software and IT support. Located in Canada, North America, this opportunity is open to firms and consortiums.

Published through Quebec SEAO, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.