Tenders/Technical maintenance services for the electronic archiving system (Saperion)

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Technical maintenance services for the electronic archiving system (Saperion)

Auto-translated from Arabic

Original title: خدمات الصيانة الفنية لنظام الارشفة الالكتروني (Saperion)

دائرة المشتريات الحكومية

Published: Nov 4, 2026

Updated: Nov 5, 2026

Source: JONEPS Jordan

About This Opportunity

This is a supplies contract in the general supplies sector, with a focus on General Supplies. Located in Jordan, Middle East & North Africa, this opportunity is open to firms and consortiums.

Published through JONEPS Jordan, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for the supply of goods in the general supplies sector. Supply contracts typically require bidders to demonstrate product compliance with technical specifications, delivery capacity, and relevant certifications. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Arabic

This tender, managed by joneps_jo in Jordan, pertains to the provision of technical maintenance services for an electronic archiving system identified as 'Saperion'. The contracting authority is seeking a specialized service provider to ensure the ongoing functionality, performance, and support of this critical IT infrastructure. This type of procurement involves specialized technical support and maintenance agreements for enterprise software solutions. Typical requirements for such a tender include a detailed scope of work covering preventive maintenance, corrective maintenance (troubleshooting and repairs), software updates and patches, and potentially system upgrades. Bidders are expected to demonstrate significant expertise and experience in maintaining the Saperion system or similar enterprise content management (ECM) platforms. This may involve providing certified technicians, service level agreements (SLI) with defined response and resolution times, and access to a knowledge base or support portal. The tender will likely assess the bidder's technical qualifications, understanding of the system's architecture, and their ability to provide reliable, long-term support to ensure business continuity.

Data provenance

This notice is sourced from JONEPS Jordan and was originally published on November 4, 2026. Last refreshed today. Original language: Arabic. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About دائرة المشتريات الحكومية

دائرة المشتريات الحكومية has issued 928 procurement notices on BidsFactory, including 57 currently open and 0 awarded contracts. Activity concentrates in General Supplies & Services, Health & Medical, and Information & Communication Technology. All notices are published for Jordan. Notices are distributed via JONEPS Jordan. Most recent publication: November 4, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Jordan. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit JONEPS Jordan to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by دائرة المشتريات الحكومية in Jordan. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Supplies contract in the General Supplies & Services sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.