Security Services to Community Sites

NHS Greater Glasgow and Clyde require a sole supplier for Security Services to Community Sites. This service provides security to approx. 100 sites located across the Greater Glasgow area covering; Partnerships, East Dunbartonshire HSCP, East Renfrewshire HSCP, Inverclyde HSCP, Glasgow HSCP, Renfrew HSCP and West Dunbartonshire HSCP.
The service required is Key Holding, Alarm Activation (First Key holder response), and Security Services.
This business sector is at risk of infiltrations by serious and organised crime (SOC). NHSGGC has therefore enhanced the criteria and will follow NHSGGC Procurement department's SOC mitigation protocol. Economic operators must comply fully with the conditions for participation set out in section III. Please read in conjunction with the Single Procurement Document which is provided via this contract notice.

NHS Greater Glasgow and Clyde (NHSGGC) require a sole supplier for Security Services to Community Sites. This service provides security to approx. 100 sites located across the Greater Glasgow area covering; Partnerships, East Dunbartonshire HSCP, East Renfrewshire HSCP, Inverclyde HSCP, Glasgow HSCP, Renfrew HSCP and West Dunbartonshire HSCP.
The service required is Key Holding, Alarm Activation (First Key holder response), and Manned Guard Security Services:
Key Holding
The supplier will hold keys for all contracted sites. Keys are required as the supplier will be the Board’s first point of call for alarm activation, fire or intruder.
Alarm Activation (First Key holder response)
In the event of alarm activation, the key holder will be required to attend the premises within one hour of notification and identify the activation cause. If necessary, they will be required to escalate with NHSGGC nominated employees or contractors of the Board in accordance with local contingency plans.
Security Services.
Security services is ad-hoc. The supplier will be expected to provide planned and unplanned cover, sometimes at very short notice.  Availability, punctuality, and reliability of the supplier’s security officers is essential. The main duties of the security officers will be to open and close premises and/or provide a manned security guard presence.  In the absence of a NHSGGC site caretaker, the manned security guard will be required to carry out additional duties, which will be outlined in the site Standard Operating Procedure. Examples of additional duties are gritting, receiving deliveries, checking public toilets as part of patrols and taking and returning bins from bin store to kerb side on collection days.
The supplier will be required to operate on a short-hour model, with security officers deployed across multiple sites throughout the city for 1 and 2 hour assignments, both early mornings and late evenings. This requires a flexible and reliable workforce, with officers who are fully Security Industry Authority (SIA) licensed and trained specifically for each individual site they attend.