Tenders/ServiceNow Licenses 2027-30

ServiceNow Licenses 2027-30

IUCN Headquarters

Published: Oct 27, 2026

Updated: Nov 5, 2026

Source: IUCN - International Union for Conservation of Nature

About This Opportunity

This is a services contract in the information and communication technology sector. Located in Switzerland, Europe, this opportunity is open to firms and consortiums.

Published through IUCN - International Union for Conservation of Nature, a non-governmental organization with its own procurement policies. NGO contracts often prioritize demonstrated sector expertise and experience in development contexts for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

IUCN has been using ServiceNow Service Management Suite for more than 10 years and would like to renew its subscription for the next 3 years. In order to ensure that we will get the best price to comply with our procurement regulations we are requesting quotes from your company, if interested according to the following terms. Request for Quotation (RfQ) As mentioned above, IUCN has been using ServiceNow Service Management Suite for many years now and would like to renew its subscription for three years. Please note that the contract will be signed by our IUCN Headquarters located in Gland, Switzerland. If your company is interested to become our ServiceNow partner, please make an offer with one of the two following alternatives based on the following requirements. The alternative offered must be the one with the lowest price. ALTERNATIVE A, KEEP THE SAME SKUS BUT ADDING "IMPACT GUIDED" ServiceNow licencing (1 to 1) – see attachment "UA1707339-2-No-reseller.pdf" for the current Use Authorization New : IMPACT GUIDED Options ALTERNATIVE B, KEEP THE SAME SKUS BUT ADDING "IMPACT GUIDED" ServiceNow licencing – see attachment "UA1707339-2-No-reseller.pdf" " for the current Use Authorization Options Product Code | Subscription Product Name | Type | Units | Comment PROD11655 | ServiceNow® Grandfathered Custom Tables | Custom Tables | 18 PROD11353 | ServiceNow® IT Service Management Standard | Fulfiller User | 51 | In our current contract, Requesters have the right to "Approve requests by email that are routed to user". This right must be inherited in the new contact. PROD13011 | ServiceNow® GRC Legacy ITSA | GRC Operator | 45 PROD12492 | ServiceNow® Agile Team | Module | 1 PROD15856 | ServiceNow® Email Approver User | Module | 1 PROD19392 | ServiceNow® Integration Hub Starter | Transactions | 1 Product name | Units | Comment ServiceNow Service Management Suite | additional fulfillers | Please quote the price should be add additional fulfiller(s) within the contract validity period. Service | Could tell what is your capability to provide us consulting and to realize changes on our current implementation, and what are your conditions Product name | Units | Comment ServiceNow ITSM Advanced | 51 fulfillers ServiceNow Impact Guided | 1 ServiceNow Grandfathered Custom Tables | 18 ServiceNow GRC Legacy ITSA | 1 ServiceNow Agile Team | 1 ServiceNow Email Approver User | 1 | Very important to keep ServiceNow Integration Hub Starter | 1 Product name | Units | Comment ServiceNow ITSM Advanced | additional fulfillers | Please quote the price should be add additional fulfiller(s) within the contract validity period. Service | Could tell what is your capability to provide us consulting and to realize changes on our current implementation, and what are your conditions Procurement details Reference: IUCN-26-10-ServiceNow Licenses 2027-30-1264 Procedure: SOP1 - Open Procedure Procurement type: Computer software expense IUCN office (lead): IUCN Headquarters Requisitioning unit: Global Information Systems Group Project: P90015 Global Information Systems Group(7200) Country of performance: Switzerland Expected contract duration: 3 Years Estimated contract value: 25,000-199,999 CHF Currency of proposals: CHF - Swiss franc Language of documents: English Deadline for questions: 10 November 2026 22:59 UTC Deadline for technical and financial proposals: 27 November 2026 22:59 UTC Expected contract award date: 15 January 2027 22:59 UTC Documents - Terms of Reference: RFQ ServiceNow Service Subscription 2027-2030 Final.docx - Conditions for Participating: Conditions for Participating ENG-SPA-FRA v23-09-26.pdf - UA1707339-2-No-reseller.pdf The International Union for Conservation of Nature (IUCN) is a membership union of government and civil society organisations working on nature conservation and sustainable development. IUCN procures consulting services, goods and works for its projects worldwide through the IUCN Procurement Portal. For all contracts above CHF 25,000 IUCN selects contractors through a formal competitive tendering process under its Standard Operating Procedure 1 (Open Procedure). Interested bidders must register on the portal, review the Terms of Reference, the Conditions for Participating and the standard contract, and submit their technical and financial proposals through the portal before the stated deadline. Questions must be raised through the portal's Q&A function before the deadline for questions.

Data provenance

This notice is sourced from IUCN - International Union for Conservation of Nature and was originally published on October 27, 2026. Last refreshed today. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About IUCN Headquarters

IUCN Headquarters has issued 6 procurement notices on BidsFactory, including 2 currently open and 0 awarded contracts. Activity concentrates in Environment & Climate, Research & Innovation, and Information & Communication Technology. Tenders span 2 countries including Uganda and Switzerland. Notices are distributed via IUCN - International Union for Conservation of Nature. Most recent publication: October 27, 2026.

Frequently asked questions about this tender

Where will the contract be performed?

The contract is for delivery in Switzerland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit IUCN - International Union for Conservation of Nature to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by IUCN Headquarters in Switzerland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.