DEVELOPMENT SERVICE OF AN APPLICATION FOR CLAIMS AND GENERAL INFORMATION FOR MOBILE DEVICES

This tender seeks the development of a mobile application designed to handle claims and provide general information. The contracting entity is the National Institute for the Defense of Competition and the Protection of Intellectual Property (INDECOPI), a key government body in Peru responsible for safeguarding consumer rights and intellectual property.

The project, identified under tender process AMC-CLASICO-34-2014-INDECOPI-1, is located in Lima, Peru. The procurement method specified is 'Adjudicación de Menor Cuantía,' which translates to a 'Minor Amount Award' or 'Small Value Procurement,' indicating a contract of a certain financial threshold.

The core objective is to create a user-friendly mobile application that will serve as a platform for citizens to submit complaints, inquiries, and access general information related to INDECOPI's services and regulations. Key requirements are likely to include the development of intuitive interfaces for claim submission, secure data handling, efficient information retrieval, and compatibility with major mobile operating systems (iOS and Android). The application should aim to streamline communication between INDECOPI and the public, enhancing accessibility and responsiveness. This initiative aligns with efforts to modernize public services and improve citizen engagement through digital solutions. The successful bidder will be responsible for the full lifecycle of the application, from design and development to testing and potentially initial deployment support.

This is a services contract in the governance and public administration sector. Located in Peru, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of PEN 39,990.

Published through Peru SEACE, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.