Technical Support Service and Acquisition of TeamMate Software Licenses

This tender concerns the provision of technical support services and the acquisition of licenses for the TeamMate software. The contracting entity is the Superintendencia de Banca, Seguros y AFP (Superintendency of Banking, Insurance, and Pension Funds). The procurement process is classified as DIRECTA-DIRECTA-11-2025-SBS-1, utilizing a Direct Contracting method. The services will be delivered in the LIMA department. The Superintendencia de Banca, Seguros y AFP is seeking a qualified provider to ensure the continuous and effective operation of its TeamMate software, which is likely critical for its regulatory and supervisory functions. Key requirements are expected to include comprehensive technical support, covering troubleshooting, maintenance, and potential upgrades of the TeamMate software. Furthermore, the tender involves the procurement of new licenses or the renewal of existing ones, ensuring the entity has the necessary user access and functionalities. The direct contracting method suggests a specific justification for bypassing a more competitive bidding process, possibly due to the specialized nature of the software, existing vendor relationships, or urgent operational needs. Interested parties should review the detailed tender documents for specific technical specifications, service level agreements, licensing terms, and submission deadlines. This opportunity is relevant for IT service providers with expertise in specialized software solutions and experience working with public sector entities in Peru.

This is a services contract in the finance and banking and information and communication technology sectors, with a focus on Software. Located in Peru, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of USD 380,844.

Published through Peru SEACE, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the finance and banking sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.