Technical Support and Maintenance Service, and Acquisition of TeamMate Software Licenses or Equivalent

This tender, initiated by the Superintendencia de Banca, Seguros y AFP (Superintendency of Banking, Insurance, and Pension Funds), concerns the provision of technical support and maintenance services, along with the acquisition of licenses for the TeamMate software or a comparable alternative. The procurement process is classified as a Direct Procurement (Contratación Directa) under reference number DIRECTA-PROC-21-2024-SBS-1. The services will be delivered in the Lima department. The scope of work likely involves ensuring the optimal functioning of the TeamMate software, which is commonly used for audit management within regulatory bodies. This includes addressing technical issues, performing regular maintenance, and potentially providing updates or upgrades. The acquisition of new licenses or renewal of existing ones is also a critical component of this tender, indicating a need to expand or maintain the current user base or functionalities of the software. The Superintendencia de Banca, Seguros y AFP, as the contracting entity, requires a reliable and efficient solution to support its operational and regulatory oversight activities. The direct procurement method suggests that specific circumstances or pre-existing relationships may have led to this selection process. Interested parties are expected to demonstrate their capability to provide comprehensive support and supply the necessary software licenses, adhering to the standards and requirements set forth by the Superintendencia.

This is a services contract in the finance and banking, information and communication technology and audit and accounting sectors, with a focus on IT support, Banking, Insurance and Pensions. Located in Peru, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of USD 351,960.

Published through Peru SEACE, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the finance and banking sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.