SUPPORT AND MAINTENANCE SERVICE FOR HPE SERVERS AND STORAGE AND VMWARE VIRTUALIZATION SOFTWARE FOR THE NATIONAL PROGRAM FOR DIRECT SUPPORT TO THE POOREST "JUNTOS"

This tender seeks a comprehensive support and maintenance service for critical IT infrastructure, specifically HPE servers and storage systems, as well as VMware virtualization software. The service is required by the National Program for Direct Support to the Poorest, known as "Juntos", a government initiative focused on providing direct assistance to the most vulnerable populations in Peru. The contract aims to ensure the optimal performance, reliability, and security of the underlying technology that supports the "Juntos" program's operations.

Key requirements are expected to include proactive monitoring, regular maintenance, timely incident response, and technical support for the specified HPE hardware and VMware software. The service provider will be responsible for maintaining the health of the server and storage environment, managing the virtualization platform, and ensuring minimal downtime. This is crucial for the uninterrupted delivery of services and benefits managed by the "Juntos" program.

The procurement process is being conducted as a Public Service Competition (Concurso Público de Servicios) under the reference CP SER-SM-2-2025-PNADP-1. The contracting entity is the National Program for Direct Support to the Poorest. The service will be delivered in the Lima department. This tender represents an important opportunity for qualified IT service providers to contribute to a vital social program in Peru by ensuring the robust operation of its technological backbone.

This is a services contract in the governance and public administration sector. Located in Peru, Latin America, this opportunity is open to firms and consortiums, with an estimated budget of PEN 1.6 million.

Published through Peru SEACE, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the governance and public administration sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.