SELF-SERVICE KIOSK SERVICE

Auto-translated from Spanish

Original title: SERVICIO DE TÓTEMS DE AUTOATENCIÓN

Published: Oct 20, 2026

Updated: Oct 20, 2026

Source: Chile Mercado Publico

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Software, Hardware and Network Infrastructure. Located in Chile, Latin America, this opportunity is open to firms and consortiums.

Published through Chile Mercado Publico, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Spanish

This tender, originating from Chile and available on the chile_mercadopublico platform, seeks the provision of a self-service (self-attendant) totem system. These interactive kiosks are intended to enhance customer service, streamline processes, and provide information or transaction capabilities in public or private sector environments. The goal is to offer a modern, efficient, and user-friendly interface for citizens or clients. The procurement will likely involve the supply, installation, and potentially maintenance of these totems. Key requirements typically include the physical hardware (touchscreen display, computer, casing), the software platform that powers the user interface and applications, and connectivity. The specific functionalities of the totems will be detailed in the tender, which could range from information kiosks, ticketing machines, check-in/check-out systems, or payment terminals. Emphasis will be placed on user experience, including intuitive navigation, accessibility features, and multilingual support if required. Robustness, security (both physical and data), and reliability are essential, especially if the totems handle sensitive information or financial transactions. The tender may also specify integration requirements with existing databases or systems. Bidders are expected to provide technical specifications, software details, proposed user interface designs, installation plans, and after-sales support and maintenance packages. The contracting authority will assess proposals based on functionality, technological innovation, usability, security, and cost-effectiveness.

Data provenance

This notice is sourced from Chile Mercado Publico and was originally published on October 20, 2026. Last refreshed today. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Chile. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit Chile Mercado Publico to access the full notice, required documents, and submission instructions provided by the contracting authority.