Tenders/Support services for the User Assistance Center (CAU), maintenance of workstations and the ticketing system of the Palma City Council

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Support services for the User Assistance Center (CAU), maintenance of workstations and the ticketing system of the Palma City Council

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Original title: servicios de soporte al Centro de Atención al Usuario (CAU), mantenimiento del puesto de trabajo y del sistema de ticketing del Ayuntamiento de Palma

Junta de Gobierno del Ayuntamiento de Palma de Mallorca

Published: Sep 8, 2026

Updated: Sep 8, 2026

Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the architecture and engineering sector. Located in Spain, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 1. Proposals must be submitted before October 6, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the architecture and engineering sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: Spanish

El objeto del contrato consiste en la prestación integral del servicio de soporte al Centro de Atención al Usuario (CAU), que constituye una unidad funcional única e indivisible desde el punto de vista técnico y operativo, al integrar de forma conjunta los procesos de atención, soporte, gestión de incidencias, coordinación técnica y cumplimiento de los Acuerdos de Nivel de Servicio (ANS).

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on September 8, 2026. Last refreshed today. Original language: Spanish. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Junta de Gobierno del Ayuntamiento de Palma de Mallorca

Junta de Gobierno del Ayuntamiento de Palma de Mallorca has issued 101 procurement notices on BidsFactory, including 10 currently open and 17 awarded contracts. Activity concentrates in Governance & Public Administration, General Supplies & Services, and Construction & Civil Works. All notices are published for Spain. Notices are distributed via PLACSP - Plataforma de Contratación del Sector Público and TED - Tenders Electronic Daily (EU). Most recent publication: September 8, 2026.

Frequently asked questions about this tender

What type of contract is this?

This is a Services contract in the Architecture & Engineering Services sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is €1 - €1. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Spain. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is October 6, 2026. You have 29 days left to prepare and submit your proposal to the contracting authority.

Who is the contracting authority?

This notice was issued by Junta de Gobierno del Ayuntamiento de Palma de Mallorca in Spain. The authority is responsible for evaluating bids, awarding the contract, and managing performance.