TOPdesk Cloud Software
About This Opportunity
Services contract award: TOPdesk Cloud Software. By Aston University in United Kingdom, ICT & digital. Awarded to TOPdesk UK Limited (GBP 127K, Oct 2025).
This is a services contract in the information and communication technology sector, with a focus on Software, Cloud Services, artificial intelligence and Internet. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 127,182.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
270 Licensed Operators on the TOPdesk Engaged package, for a 2-year contract term, including Ebbot Live Chat & AI Chatbot. CPV: IT services: consulting, software development, Internet and support (72000000). Procedure: Call-off from a framework agreement. Suitable for SMEs. Suitable for VCSEs
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on January 5, 2026. Last refreshed 6 days ago. Reference: 1202. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Aston University
Aston University has issued 51 procurement notices on BidsFactory, including 1 currently open and 49 awarded contracts. Activity concentrates in Information & Communication Technology, Governance & Public Administration, and Education & Training. All notices are published for United Kingdom. Notices are distributed via UK FTS - Find a Tender Service and UK Contracts Finder. Most recent publication: June 24, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
TOPdesk UK Limited was awarded the contract for £127,182. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference 1202 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to TOPdesk UK Limited. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Aston University in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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