Print system management service
About This Opportunity
TranslatedThis tender is for a "Print system management service." The subject of the procurement is the management of the print system and cost recovery based on a "cost per printed page" (TPS) model for the installed base of printers. The service includes the use of a software solution with installation and support, enabling monitoring, management, and optimization of printing and associated costs. It also covers hardware maintenance for the installed printing devices, supply and replacement of consumables at the bidder's expense, and disposal of used consumables. Furthermore, the service includes the supply of A4, 80g paper and consultancy services for print system optimization. This consultancy aims to reduce printing locations by redirecting print jobs to central devices, decrease non-essential printing, and provide user training on acceptable and recommended printing practices. The contracting authority seeks a comprehensive solution to control and reduce printing costs and improve efficiency.
This is a services contract in the information and communication technology sector, with a focus on Hardware and Data Analytics. Located in Croatia, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 326,000.
Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
Auto-translated from hrThe subject of the procurement is the service of managing the print system and charging via TPS (cost per printed page) on the installed printer base, and includes: > use of software solution with installation and support providing capabilities for monitoring, managing and optimizing printing and the costs it generates, > hardware maintenance service for the installed base of printing devices > delivery and replacement of consumables on printing devices at the Bidder's expense and disposal of used consumables. > delivery of A4 paper, 80g > consulting services regarding print system optimization: reducing print locations by redirecting printing to central printing devices, reducing printing of business unjustified content, training and consulting users on acceptable and recommended printing methods. All printing devices in the organization must be monitored and consumables delivered to the defined location before printing stops, so that the user can perform normal operations without interruption. The service does not include: > Supply of electricity connection > Cost of electricity > Necessary furniture for device placement > Delivery/transport of prints to end users > Solving printing problems from individual applications > Replacement of damaged printer parts caused by unprofessional and improper handling by the end user. A detailed description of the subject of procurement is located in the technical specification (Annex 1).
Data provenance
This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on March 12, 2026. Last refreshed 87 days ago. Original language: hr. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Dom zdravlja Zagrebačke županije
Dom zdravlja Zagrebačke županije has issued 5 procurement notices on BidsFactory, including 0 currently open and 3 awarded contracts. Activity concentrates in Health & Medical, Information & Communication Technology, and Finance & Banking. All notices are published for Croatia. Notices are distributed via TED - Tenders Electronic Daily (EU). Most recent publication: July 20, 2026.
Frequently asked questions about this tender
How can I submit a bid?
Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.
Is this tender still open?
No — the contract has already been awarded to CENTAR ZA DIGITALIZACIJU d.o.o.. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Dom zdravlja Zagrebačke županije in Croatia. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
CENTAR ZA DIGITALIZACIJU d.o.o. was awarded the contract for €81,024. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in Croatia. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
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