Tenders/Virtual Tourist Information - AI-based guest advisory service, Lot 2 - Digital Service Platform (CMS & Playback System)
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Virtual Tourist Information - AI-based guest advisory service, Lot 2 - Digital Service Platform (CMS & Playback System)

Auto-translated from German
Original title: Virtuelle Tourist-Information - KI-basierte Gästeberatung, Los 2 - Digitale Service-Plattform (CMS & Ausspielsystem)
Felsenland Südeifel Tourismus GmbH
Published: Oct 15, 2026
Updated: Oct 19, 2026
Source: DÖE Bekanntmachungsservice (Germany)

About This Opportunity

This is a services contract in the information and communication technology and culture and heritage sectors, with a focus on Tourism Development. Located in Germany, Europe, this opportunity is open to firms and consortiums.

Published through DÖE Bekanntmachungsservice (Germany), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Auto-translated from German
Felsenland Südeifel Tourismus GmbH, together with four project partners (TOURISTIK GmbH Gerolsteiner Land, Zweckverband Feriengebiet Bitburger Land, Verbandsgemeinde Prüm / Tourist-Information Prümer Land, Verbandsgemeinde Arzfeld / Tourist-Information Islek), is establishing a comprehensive, 24/7 available, multilingual, and barrier-free tourist information and advisory infrastructure in Südeifel and Gerolsteiner Land as part of the project "Virtual Tourist Information - AI-based guest advisory service". The project is funded by the ERDF Rhineland-Palatinate 2021-2027 (Public Tourism Infrastructure - Tourism 4.0). The subject of this announcement is Lot 2 - Digital Service Platform (CMS and playback systems): the procurement, setup, operation, and ongoing support of a central digital service platform until 31.12.2038. It is the single source of truth for all tourist content and forms the common basis for the kiosk systems from Lot 1, guests' mobile devices, and the AI advisory system from Lot 3. Lots 1 (hardware) and 3 (AI advisory system) will be tendered separately. Consortia of hardware manufacturers and software/AI developers are expressly welcome.

Data provenance

This notice is sourced from DÖE Bekanntmachungsservice (Germany) and was originally published on October 15, 2026. Last refreshed 8 days ago. Original language: German. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Felsenland Südeifel Tourismus GmbH

Felsenland Südeifel Tourismus GmbH has issued 3 procurement notices on BidsFactory, including 3 currently open and 0 awarded contracts. Activity concentrates in Information & Communication Technology and Culture, Heritage & Tourism. All notices are published for Germany. Notices are distributed via DÖE Bekanntmachungsservice (Germany). Most recent publication: October 15, 2026.

Frequently asked questions about this tender

How can I submit a bid?

Visit DÖE Bekanntmachungsservice (Germany) to access the full notice, required documents, and submission instructions provided by the contracting authority.

Who is the contracting authority?

This notice was issued by Felsenland Südeifel Tourismus GmbH in Germany. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

Where will the contract be performed?

The contract is for delivery in Germany. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

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Key Details

Contract Type
Services
Eligibility
Firms / Consortiums
Language
German

Source

oeffentlichevergabe_de
DÖE Bekanntmachungsservice (Germany)
Public Procurement

Contracting Authority

Felsenland Südeifel Tourismus GmbH
🇩🇪Germany