Youth SRHR Digital Marketing and Content Creation Services

Agency: UNFPA | Reference: UNFPA-ZMB-00011 | Type: Request for quotation SCOPE OF TENDERThe tender scope outlines the requirements for an in-country creative media agency to execute a youth-focused digital health campaign commissioned byUNFPA Zambiain partnership with the Ministry of Health (MOH), Ministry of Education (MOE), and Ministry of Youth, Sport and Arts (MYSA) under the Safeguard Young People (SYP) programme.The primary objective is to develop high-quality, data-driven digital content that demystifies sexual and reproductive health and rights (SRHR) for adolescents and young people aged 10–24, while converting digital engagement into health facility visits via theTuneMe platform.Scope of Work (5 Core Pillars)Creative Strategy & Persona Development:Segment 2–3 priority youth target groups (aged 10–24) and build detailed audience persona profiles. Formulate a creative strategy based on theTriangle of Harmframework (addressing unintended pregnancy, HIV/STIs, and SGBV) tailored for channels such as TikTok, Instagram, Facebook, YouTube, WhatsApp, and TuneMe.Content Creation & Video Production:Script, shoot, edit, and finish6 short-form master videos(30–120 seconds) in vertical and horizontal formats at broadcast/cinema quality. Produce supporting social assets, including carousels, story templates, and interactive polls.Digital Media Buying & Influencer Activation:Execute targeted paid media campaigns optimized for reach, Cost-Per-Click (CPC), and conversion. Recruit and manage local youth micro-influencers to co-create content and drive peer-to-peer mobilization.Message Pre-Testing & Quality Assurance:Perform rapid digital A/B pre-testing on video hooks and concepts before full deployment. Obtain mandatory technical approvals and sign-offs from UNFPA and the Ministry of Health to ensure adherence to public health standards and youth safeguarding guidelines.Performance Monitoring & Social Listening:Track conversion metrics, including reach, click-through rates (CTR), and direct referrals to TuneMe health facility locators. Conduct social listening to analyze audience sentiment, counter misinformation, and refine campaign assets.Key Procurement & Deliverable MilestonesPeriod of Performance & Budget:Executed over1month(12thNovember – 09thDecember 2026).Milestone Payments:Phase 1 (10% Payment):Delivery of the inception report, campaign plan, audience persona profiles, creative strategy, and initial draft scripts/storyboards.Phase 2 (50% Payment):Completion of A/B pre-testing, full production of the 6 short-form master videos, supporting social assets, and micro-influencer activation kits.Phase 3 (20% Payment):Execution of digital media buying across platforms, activation of micro-influencer campaigns, and bi-weekly ad optimization.Phase 4 (20% Payment):Social listening reporting, monthly analytics, and a final evaluation report detailing reach, engagement, ROI, and TuneMe service referralsUNFPA is using Quantum, an ERP platform based Oracle Cloud, which supports the United Nations procurement processes. To access the Solicitation Documents and/or submit a response, please log in to the Quantum and subscribe to the subject tender following the instructions below:(I) Suppliers with an Existing Profile in Quantum:If you already have a profile in Quantum, please use the following link to access the system:http://supplier.quantum.partneragencies.org/To locate the tender and submit a response, please refer to theQuantum Negotiation Module Supplier User Guide.Note: Do not create a new profile if you already have one.Use the forgotten password feature in case you do not remember the password or the username from the previous registration.(II) Suppliers without an Existing Profile in Quantum:If you have not previously registered in Quantum, you can register a profile using theQuantum Supplier Registration link.For guidance on creating your profile, locating the tender and submitting a response, please refer to theQuantum Negotiation Module Supplier User Guide.For additional instructions on managing documents such as Purchase Orders, Invoices, Contracts in the Supplier Portal, please consult with the following link:Quantum Supplier Portal User Guide.(III) Notifications from UNFPA regarding the tender:To ensure you receive any updates or Amendments related to the tender, kindly create a draft response without submitting. This will activate notifications from the system regarding the changes to the tender requirements, if any.(IV) Clarification Requests:Should you require any clarifications, please use the "Messages" functionality directly in the system.Thank you and we look forward to receiving your quotation.Zambia, UNFPA CONTACT: • Email: silupumbwe@unfpa.org