Tenders/Customer information system as a SaaS service
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Customer information system as a SaaS service

Auto-translated from fi
Original title: Asiakastietojärjestelmä SaaS-palveluna
Rovaniemen kaupunki
Published: Sep 10, 2026
Updated: Sep 10, 2026
Source: TED - Tenders Electronic Daily (EU)

About This Opportunity

This is a services contract in the information and communication technology sector, with a focus on Software and Enterprise Systems. Located in Finland, Europe, this opportunity is open to firms and consortiums, with an estimated budget of EUR 250,000. Proposals must be submitted before September 24, 2026.

Published through TED - Tenders Electronic Daily (EU), a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. Interested parties should review the full documentation on the original source before submitting their proposal.

Description

Original language: fi
Tarjouspyyntö koskee Rovaniemen kaupungin käyttöön tulevaa asiakastietojärjestelmän ja siihen liittyvien jatkuvien palveluiden hankintaa. Järjestelmä ja siihen liittyvät palvelut hankitaan lähtökohtaisesti työllisyyspalveluiden sekä Business Rovaniemen käyttöön. Sopimus on voimassa kolme (3) vuotta sen allekirjoittamisesta. Hankintaan sisältyy optio jatkaa sopimusta toistaiseksi voimassa olevana. Option käyttö on tilaajan oikeus, ei velvollisuus. Tämä tarjouspyyntö muodostuu tästä tarjouspyyntöasiakirjasta sekä seuraavista liitteistä: Hankintasopimus on pääsopimusasiakirja 1. Tietoturvasopimus 2. Henkilötietojen käsittelyn ehdot 3. Henkilötietojen käsittelyn kuvaus 4. Salassapitosopimus 5. Vaatimusmäärittely 6. Palvelukuvaus 7. Käyttötapauskuvaukset Työllisyyspalvelut 8. Käyttötapauskuvaukset Sijoittautumispalvelut - Business Rovaniemi 9. Käyttötapauskuvaukset Yritysneuvontapalvelut - Business Rovaniemi 10. Palvelutasot 11. Kuvaus käytettävyysarvioinnista 12. Käytettävyysarviointi 13. JIT 2025 Erityisehtoja tietoverkon välityksellä toteutettavista palveluista 14. JIT 2025 Erityisehtoja palveluista 15. JIT 2025 Erityisehtoja asiantuntijatyön hankinnasta 16. JIT 2025 Erityisehtoja konsultointipalveluista 17. JIT 2025 Yleiset sopimusehdot 18. Hinnasto [Luodaan Toimittajan tarjouksen mukaisesti] 19. Sopimuskohtaiset liitteet [täydennetään tarjouksen mukaisesti esim. projektisuunnitelma]

Data provenance

This notice is sourced from TED - Tenders Electronic Daily (EU) and was originally published on September 10, 2026. Last refreshed today. Original language: fi. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Rovaniemen kaupunki

Rovaniemen kaupunki has issued 68 procurement notices on BidsFactory, including 4 currently open and 17 awarded contracts. Activity concentrates in General Supplies & Services, Construction & Civil Works, and Architecture & Engineering Services. All notices are published for Finland. Notices are distributed via Hilma Finland and TED - Tenders Electronic Daily (EU). Most recent publication: September 10, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Rovaniemen kaupunki in Finland. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

What is the estimated budget?

The estimated contract value is €250,000 - €250,000. Bidders should ensure their proposals are consistent with this range and account for any local taxes and contract execution costs.

Where will the contract be performed?

The contract is for delivery in Finland. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit TED - Tenders Electronic Daily (EU) to access the full notice, required documents, and submission instructions provided by the contracting authority.

When does this tender close?

The submission deadline is September 24, 2026. You have 15 days left to prepare and submit your proposal to the contracting authority.

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Key Details

Submission Deadline
Sep 24, 2026
15 days remaining
Estimated Budget
€250,000 - €250,000
Contract Type
Services
Eligibility
Firms / Consortiums
Language
fi

Source

ted
TED - Tenders Electronic Daily (EU)
Public Procurement

Contracting Authority

Rovaniemen kaupunki
🇫🇮Finland

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