AT1366 - Automated Collection of Council Debt
About This Opportunity
Luton Council United Kingdom: AT1366 - Automated Collection of. Services contract awarded, ICT & digital. Awarded to Voicescape Limited (GBP 85K, Nov 2025).
This is a services contract in the information and communication technology and finance and banking sectors, with a focus on Software and Public Finance. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 84,704.
Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for services in the information and communication technology sector. Service contracts are typically evaluated on both technical quality and price, and may require bidders to demonstrate relevant experience and qualified personnel. This contract has already been awarded. The information is published for transparency and market intelligence purposes.
Description
G-Could Contract Award to Voicescape Limited
Use of an automated resident engagement platform for the purpose of collecting revenues and increasing collection rates for all elements of the Revenues and Benefits division of LBC which is a statutory service, any income received helps to fund other services within the Local Authority.. CPV: Software package and information systems (48000000). Procedure: Direct award. Suitable for SMEs
Data provenance
This notice is sourced from UK Contracts Finder and was originally published on November 13, 2025. Last refreshed 9 days ago. Reference: LUTON001-DN791147-18857806. BidsFactory mirrors official procurement notices and links back to the source for full legal text.
About Luton Council
Luton Council has issued 95 procurement notices on BidsFactory, including 7 currently open and 72 awarded contracts. Activity concentrates in Information & Communication Technology, Governance & Public Administration, and General Supplies & Services. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder and UK FTS - Find a Tender Service. Most recent publication: June 18, 2026.
Frequently asked questions about this tender
What type of contract is this?
This is a Services contract in the Information & Communication Technology sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.
How much was the contract awarded for?
Voicescape Limited was awarded the contract for £84,704. The figure reflects the value disclosed by the contracting authority in the award notice.
Where will the contract be performed?
The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.
How can I submit a bid?
Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference LUTON001-DN791147-18857806 when communicating with the contracting authority.
Is this tender still open?
No — the contract has already been awarded to Voicescape Limited. The award notice is archived on BidsFactory for transparency and market intelligence.
Who is the contracting authority?
This notice was issued by Luton Council in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.
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