BHCC DH Digital Transformation Programme Consultancy 26/27

Brighton & Hove City Council

Published: May 13, 2026

Updated: Jun 13, 2026

Source: uk_contracts_finder

This tender has been awarded

Awarded to Reed Talent Solutions Limited (trading as Consultancy+) — £900,124

About This Opportunity

Award by Brighton & Hove City Council (United Kingdom, consulting): BHCC DH Digital. Awarded to Reed Talent Solutions Limited (GBP 900K, Mar 2026).

This is a consulting contract in the Consulting and information and communication technology sectors. Located in United Kingdom, Europe, this opportunity is open to firms and consortiums, with an estimated budget of GBP 900,124.

Published through UK Contracts Finder, a national government procurement portal. Public procurement tenders follow the country's national bidding regulations and may have specific eligibility and documentation requirements for consulting in the Consulting sector. Consulting assignments are typically evaluated with a strong emphasis on the technical proposal, including the methodology and qualifications of key experts. Shortlisted firms may be invited to submit financial proposals in a second stage. This contract has already been awarded. The information is published for transparency and market intelligence purposes.

Description

Currently, customer information exists in multiple unconnected sources to differing levels of data quality. This results in a reduced holistic view of our customers, impairing their ability to provide efficient services and a good customer experience. It also gives a reduced ability to use analytics to determine how best to target services.

By undergoing this Digital Program, Brighton and Hove City Council's high-level objectives are to achieve the following:

- Services to be available online where possible and are easy to find.
- Council information systems to be joined up appropriately to make it easier for customers.
- The data and knowledge that the council collects will be used to understand and improve services for customers.

The high-level outputs of the provider are:

- Assist with rationalised, consistent, and customer focussed provision of searchable information via the website
- Assist with improved, secure, logical and rationalised transaction services
- Assist with simplified customer journeys
- Assist with the capture of consistent, accurate information
- Assist with the centralised and consistent management of transactions and corporate visibility of individual customer contact
- Assist with creating centralised databases of customers, property and organisations
- Assist with service configurable views of customer transactions and data
- Assist with modular digital solutions that can scale across the organisation. CPV: IT services: consulting, software development, Internet and support (72000000). Procedure: Call-off from a framework agreement

Data provenance

This notice is sourced from UK Contracts Finder and was originally published on May 13, 2026. Last refreshed 12 days ago. Reference: BHCC - 016048. BidsFactory mirrors official procurement notices and links back to the source for full legal text.

About Brighton & Hove City Council

Brighton & Hove City Council has issued 19 procurement notices on BidsFactory, including 0 currently open and 19 awarded contracts. Activity concentrates in Information & Communication Technology, Construction & Civil Works, and General Supplies & Services. All notices are published for United Kingdom. Notices are distributed via UK Contracts Finder. Most recent publication: June 17, 2026.

Frequently asked questions about this tender

Who is the contracting authority?

This notice was issued by Brighton & Hove City Council in United Kingdom. The authority is responsible for evaluating bids, awarding the contract, and managing performance.

What type of contract is this?

This is a Consulting contract in the Consulting sector. The classification helps bidders match the opportunity to their qualifications and registered scope of supply.

How much was the contract awarded for?

Reed Talent Solutions Limited (trading as Consultancy+) was awarded the contract for £900,124. The figure reflects the value disclosed by the contracting authority in the award notice.

Where will the contract be performed?

The contract is for delivery in United Kingdom. Foreign bidders should review local registration, taxation, and any in-country presence requirements before submitting.

How can I submit a bid?

Visit UK Contracts Finder to access the full notice, required documents, and submission instructions. Quote reference BHCC - 016048 when communicating with the contracting authority.

Is this tender still open?

No — the contract has already been awarded to Reed Talent Solutions Limited (trading as Consultancy+). The award notice is archived on BidsFactory for transparency and market intelligence.